Toyota of Puyallup

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8787 Reviews

95% Would Recommend
Latest Review 1 day ago
Review for Toyota of Puyallup
KAREN S. on 08/20/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ready or Not?"
we were called and told that our car was ready. When we arrived we SAT and waited for 30 minutes more looking at other people in the waiting room.When I inquired about the car I was told the employees are at lunch and would get my car as soon as possible.I have plenty to do on my day off too. Next time please call when my car is ready, not NOT.
Category: Service
Service Date: 08/10/2015
Review Created: 08/20/2015 08:34 AM
Kerry S., President & General Manager at Toyota of Puyallup responded on 08/20/2015

Hi Karen. Thank you for your feedback. We truly appreciate you taking the time to let us know where we can improve. We apologize for the delay in getting your car back to you, and we hope your service was satisfactory otherwise. Take care!

Kerry Sawyer
President & General Manager
Toyota of Puyallup