Toyota of Puyallup


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8263 Reviews

96% Would Recommend
Latest Review about 11 hours ago
Review for Toyota of Puyallup
MIKE B. on 09/04/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Expensive, good work"
Had 90k mile major service. The price was high even with a 10% discount offer they sent me. Evidently maintenance work that needed to be done but not sure where else to take the vehicle. The work was done on time but 2 incidents that were irritating. The first was a free alignment check. They were to call if an alignment was necessary. They did the alignment without calling me and billed me $100 for it. I complained and they did take the charge off. Second they advertised (and I gave them the offer in writing when checking in) a 50% discount on your next oil change with this major service. I had to remind them of this after I paid (and they had to go get the coupon I gave them when checking in) before I got the certificate to use. They need better communication and documentation. I have answer the Recommend to a friend either Yes or No to post this review. Wish they gave Maybe as an option.
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 09/03/2015
Review Created: 09/04/2015 04:06 PM