Alas I did survive the anxious trip and about 5 more minutes in the manual finally dug out the one little spot that identifies the K/m dashboard switch, clearly hidden from view of the driver by the steering wheel. I suppose I won't forget where it is now - Either will your service crew on my next visit!
Hello and thank you so much for the feedback. I'm so sorry to hear about this incident! I'm sure that we accidentally hit that button to convert the MPH to KPH. I'm glad this turned out without any incident this time and please accept my apologies again. I will make sure to review with our tech team so everyone is aware of this potential and a mistake like this doesn't happen again.
If there's anything further we can do, please don't hesitate to contact me personally. Thank you for your patronage and I hope to see you again.
Toyota of Puyallup