Hello and thank you so much for the feedback. I apologize that we have failed to meet your expectations. Please know that we take great pride in the services we provide for our customers so I will be sure to let our crew know that the cleanliness of the vehicle is paramount. If there is anything else I can do for you, please don't hesitate to contact me personally. I appreciate your business and am sorry again we were not up to snuff this time.
Toyota of Puyallup Customer Relations Manager