Hello and thank you for the feedback. We really appreciate it! Hopefully, you have heard directly from your Service Advisor, Jared, regarding this situation. I apologize for the mistake! We are happy to replace the missing bolts on your air cleaner box. If easier for you, we'll mail them directly to you so you don't have to make a separate trip. If you haven't heard from Jared, or if you have any additional questions, please don't hesitate to contact me personally. I'm sorry again and thank you for your business with us!
Toyota of Puyallup Customer Relations