Toyota of Puyallup


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8249 Reviews

96% Would Recommend
Latest Review 44 minutes ago
Review for Toyota of Puyallup
BERNEL K C. on 03/14/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"nice people to work with, but I came home with only 3 hubcaps"
attention to detail
Vehicle: TOYOTA MATRIX
Category: Service
Service Date: 02/29/2016
Review Created: 03/14/2016 07:03 PM
Rich C. at Toyota of Puyallup responded on 03/15/2016

Hello and thank you for the feedback.  I'm sorry to hear about this and I hope we can work something out.  Please contact me directly and I will help.  Normally, the "tabs" that hold the wheel cover to the wheel wear out over time then break which causes the cover to come off.  Although this is unavoidable over a period of long time maintenance, we would still like to try to help with the replacement cost.  Let me know if you are interested in that and I will happily make the arrangements. 

Thank you for your business and I hope we can make this right for you!

Rich Conley
Toyota of Puyallup
Assistant Service Manager/Customer Relations Manager