Hi Mr. Donah,
I’m just writing to follow up on the paint repairs to your Camry. We received the comments from our survey company that recently contacted you and I want to make sure that we have done everything we need to in order to completely satisfy you regarding this situation. If there is anything I can do, please don’t hesitate to let me know. Thanks again for your patience throughout that process as well. I know it was a bummer to have your brand new vehicle need work that took that much time.
Rich Conley | Asst.Service Mgr./Customer Relations