Toyota of Puyallup


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Review for Toyota of Puyallup
ALEJANDRO J B. on 03/18/2014
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"They don't keep up their promises."
I purchased a $36000 dollars truck I was promised 3 things 2 were completed the other one still waiting for them to do something about it.
it has been a month and still not getting a solution for the steering wheel vibration i have been to the service department 3 times and couldn't have it resolved.
Vehicle: TOYOTA TUNDRA
Category: Service
Service Date: 03/12/2014
Review Created: 03/18/2014 10:42 PM
Rich C. at Toyota of Puyallup responded on 03/24/2014

Hi Mr. Barba,

We're going to install brand new tires on your used truck at our expense for the vibration issue that you are experiencing.  I'm sorry it took a little longer than you hoped, but I'm confident that we'll get this issue resolved and you won't experience the problem any more.  Please let me know how it turns out.  Thank you so much for your patience during this process! 

Rich Conley