Toyota of Puyallup


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8284 Reviews

96% Would Recommend
Latest Review about 14 hours ago
Review for Toyota of Puyallup
Cheryl B. on 08/28/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service is excellent"
thought I would be receiving a "Toyota dealership" loaner car when I had my SUV serviced. stead, I had to wait for a "rental" car company to hook me up with a vehicle, which took 45 minutes! I was told that next time, I need to request a dealership loaner when making my appt. Other than this, service and employees are fantastic!
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 08/27/2014
Review Created: 08/28/2014 08:01 PM
"Customer First" Team at Toyota of Puyallup responded on 09/01/2014

Yes, Cheryl, with our special loaner vehicle program, we often times are in need of excess loaner vehicles to provide for our customers.  This means we work with a third party to provide our customers this service.  We hope that you understand and want you to know we very much appreciate your service!