I was disappointed to see how Tracey's has changed. The employees were on their phones laughing at things viewing. It was hard to believe what they had to say because it seemed only that they were trying to make a quick buck. I also experienced another customer coming back in for oil change complaint. Not the same professional atmosphere as before.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.