Tribble's Automotive Inc


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

913 Reviews

99% Would Recommend
Latest Review 1 day ago
Erik B. on 12/17/2016
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Spoke with Sherri. She said the business was super honest. They don't do unnecessary work. They save her money by shopping around for parts.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/15/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Jennifer R. on 12/17/2016
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Jennifer said she got good service from the business.
Vehicle: Nissan Sentra
Category: Service
Service Date: 11/15/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Michael O. on 12/16/2016
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Michael said the customer service was good, the price was fair and everything was straight to the point.
Vehicle: Volvo S40
Category: Service
Service Date: 12/09/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Jeff C. on 12/16/2016
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Jeff said this business did the work he asked for, and at a reasonable price.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 11/22/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Sandra S. on 12/16/2016
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Sandra said the business fixed her vehicle like they said they would.
Vehicle: BMW X5
Category: Service
Service Date: 11/22/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Jeff W. on 12/15/2016
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Jeff said the business did what he asked them to do.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 12/05/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
EXA G. on 12/14/2016
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"Great Place for service"
We have been a customer for 19 years and as soon as any of our new cars is out of warranty we trust the Tribble team
Vehicle: Toyota Camry
Service Date: 12/13/2016
Review Created: 12/14/2016 07:40 AM
STEVE B. on 12/07/2016
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"Just does not get better than this"
I brought my wife's car to Tribbles because the tire shop said it needed an alignment. They checked it out and found it did not and did it in less tahn an hour. Honest and hard working, I highly recommend them.
Vehicle: Toyota Avalon
Service Date: 12/06/2016
Review Created: 12/07/2016 11:40 AM
DAVID B. on 12/07/2016
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"Awesome Service"
Great job, as usual!
Vehicle: Mercury Mountaineer
Service Date: 12/05/2016
Review Created: 12/07/2016 07:37 AM
TERRY P. on 12/03/2016
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"Car repair"
They make me feel that they really care about satisfying me and that they will do a good job.
Vehicle: Honda Accord
Service Date: 12/02/2016
Review Created: 12/03/2016 09:09 PM
JACK F. on 12/03/2016
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"New car"
Completely satisfied.
Vehicle: Nissan Rogue
Service Date: 12/02/2016
Review Created: 12/03/2016 12:13 AM
Justin C. on 12/02/2016
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Justin said they did a fantastic job.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 11/23/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
JAMES T. on 12/01/2016
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"Excellent"
Good service and quality work
Vehicle: Ford Ranger
Service Date: 11/29/2016
Review Created: 12/01/2016 03:02 AM
EDWARD M. on 11/30/2016
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"Highly recommend!"
I was referred to Tribble Automotive by several people in the late 90's. My husband and I already had a mechanic at that time. We heard so many great things about his company for years and finally decided to give him a try. Almost 15 years later we are still highly satisfied with his service, professionalism , inviting environment, honesty, and integrity.
Vehicle: Jeep Grand Cherokee
Service Date: 11/11/2016
Review Created: 11/30/2016 02:45 AM
STEVE B. on 11/29/2016
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"Great job"
They did the job in an efficient period of time checked me and check me out confidently.

Highly recommend anyone going to see Tribble's
Vehicle: GMC Yukon
Service Date: 11/28/2016
Review Created: 11/29/2016 02:01 PM
Hillary B. on 11/22/2016
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Hillary said she first went to this business for an alignment and they only aligned one tire. She had requested a printout. The printout showed that the job had not been done well. Her husband took the vehicle back the next day. They yelled at him because he asked them to do a better job, aligning the vehicle. They finally did the job. It wasn't a nice experience the second time either.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 11/16/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
David T. at Tribble's Automotive Inc responded on 11/28/2016

We apologize for any inconvenience with any customer experience. 

Hillary had brought in the vehicle for an alignment, the alignment was done to exact specifications, Our printer wasn't working that day and we apologized for the inconveneince and within minutes we had the printer issued resolved and gave Hillary a printout of the alignment.

The following day, Hillarys husband came back the next day and asked us to come closer to specifications.  He clearly stated, he had worked for a tire store that is not only discrediable, but no longer in business and wanted the alignment again fixed and closer to specifications. 

Not only did the owner of Tribbles Automotive go out of his way to ensure customer satisfaction,, as did the rest of the staff for a $59.99 alignment, wanting to make sure the customer was satisfied. 

The husband had left and the following day Tribbles Automotive received a negative response to the service. 

Tribbles Automotive has been in business for over 20 years and serviced more than 4000 customers. Its our promise to make sure we explain both sides of every situation. 

Thank you

Management

Carol Mae G. on 11/13/2016
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"Always dependable!"
Always dependable!
Vehicle: Volkswagen Passat
Service Date: 11/10/2016
Review Created: 11/13/2016 07:35 PM
GARY F. on 11/13/2016
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"Awesome as always!"
David and his crew always go out of their way to work me in and take care of my car!
Vehicle: Mercury Mariner
Service Date: 11/08/2016
Review Created: 11/13/2016 05:54 PM
WILL H. on 11/12/2016
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"Bent strut fixed"
Hit a curb and messed up my front alignment. The team at Tribbles pointed out that I had a bent front strut, and that it needed to be replaced. They were professional and helpful and got the work done in a timely manner.
Vehicle: Mazda 3
Service Date: 10/15/2016
Review Created: 11/12/2016 08:33 PM
Melissa B. on 11/12/2016
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Melissa said the business did a great job, they were quick and nice. They are now her regular mechanics.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 10/14/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
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