ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
93% Would Recommend
Latest Review 4 days ago
NOBLE F. on 08/14/2017
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"Such amazing service always!"
I love this place! They are so friendly and have such amazing service. I have never had a problem here. A++
Vehicle: Toyota Corolla
Service Date: 08/14/2017
Review Created: 08/14/2017 10:04 PM
KERRY H. on 08/04/2017
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"Thumbs Up"
Fast! Efficient!
Vehicle: Nissan Altima
Service Date: 08/03/2017
Review Created: 08/04/2017 07:21 PM
MICHAEL R. on 08/01/2017
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"Good and quick service. Honest. "
I just needed a car inspected before I bought it. They caught some issues and gave me some advice. Also took time to answer my questions cause I'm not that good at cars.
Vehicle: Hyundai Elantra
Service Date: 08/01/2017
Review Created: 08/01/2017 08:23 PM
REBECCA / JOHN S. on 07/25/2017
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"Customer oriented, Always on top of there game. Friendly and efficient, "
I can stop in there anytime and they get my truck in right away. I had a job that requires me to do a lot of traveling and I need to get a oil change done about every month. I have been taking my personal and company trucks there for about 3 years and have never had a problem. I also trust them that when I send my wife or daughter in there that they will be taken care of the same way that I am every time.
Vehicle: RAM Pickup
Service Date: 07/18/2017
Review Created: 07/25/2017 08:32 AM
John And Shelly K. on 07/25/2017
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John said he was in and out quickly.
Vehicle: Nissan NV
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
LISA M. on 07/22/2017
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"Oil Change"
I wish it was less expensive. I don't like filling out rebate forms. I would rather have the discount at the time of service.
Vehicle: Toyota Camry
Service Date: 07/21/2017
Review Created: 07/22/2017 08:04 AM
Jessica S. on 07/21/2017
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Jessica said she has always been really happy with the business.
Vehicle: Volkswagen Routan
Category: Service
Service Date: 07/19/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
ALEX W. on 07/18/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Disappointed repeat customer"
Tunex has been the only place I've taken my cars to do any kind of service. This past time was a disappointment. The only positive I have is that they got my car in for an oil change immediately. The negatives, the constant upsells, told my air filter was dirty. $20 to replace. It's $10 at autozone and they'll put it in for you for free. Then for my oil change they tried upselling a synthetic oil change from normal. Didn't want synthetic, had to say it multiple times. Then I asked for a free battery check. They said they'd do it. But I know they didn't cause my batteries in my trunk, and I watched my car the whole time in the bay and didn't see my trunk go up once. Then when I asked if the battery was good the response i got was "if there's no lights on it's good" and that batteries last about 5 years. No specific info about my battery that I asked them to check. This is what irritated me the most and what prompted me to write this review. I had to get to work so I didn't push the issue at the shop. But I'll probably be going to another shop that my family goes to after this.
Vehicle: Dodge Charger
Service Date: 07/14/2017
Review Created: 07/18/2017 07:47 PM
Ethan L. on 07/18/2017
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Ethan said this business had good prices. They finished everything in a timely fashion.
Vehicle: Subaru Impreza Wagon
Category: Service
Service Date: 07/15/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
MASARU I. on 07/17/2017
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"Excellent service all around"
Courteous and professional, work/service done as promised
Vehicle: Lexus RX 350
Service Date: 07/15/2017
Review Created: 07/17/2017 06:25 PM
CHARLEE O. on 07/16/2017
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"Treat you like family"
I have had them do a lot of work on my car and every time they were honest and fair, and were extremely understanding and personable. They always make a rather unfortunate problem better just by being so kind! I will always take my car to them.
Vehicle: Nissan Altima
Service Date: 07/14/2017
Review Created: 07/16/2017 09:49 AM
Bridget C. on 07/12/2017
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Bridget said this business is super kind, fast and knowledgeable about what they were doing. She said the guy who was at the front desk provided absolutely, top notch customer service. She said he was fantastic, and very helpful to her and her dad. He gave her dad so much respect and she really appreciated it.
Vehicle: Buick Regal
Category: Service
Service Date: 07/10/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
KATIE O. on 07/11/2017
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"Fantastic!"
Tunex knew that I had a lot of repairs on my car, and they actually fixed a few things for free and had the price be a bit lower. Also they were honest with my car's condition and recommendations. 5/5
Vehicle: Mazda 626
Service Date: 06/17/2017
Review Created: 07/11/2017 09:43 PM
Cody G. on 07/11/2017
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Cody said this business handles issues well. He said their machine blew up and it got his vehicle all messed up. They handled everything well. He said he will be taking his vehicle back.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/08/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Anthony M. on 07/08/2017
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Anthony said he is a repeat customer of this business and they are good.
Vehicle: Subaru Impreza
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
HOWARD N. on 07/05/2017
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"Good customer service "
Every time I got in they are really nice and always will to swap camping or hiking stories.
Vehicle: Jeep Cherokee
Service Date: 07/05/2017
Review Created: 07/05/2017 08:55 PM
Joe D. on 07/01/2017
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Joe said he had to wait at the front desk for fifteen minutes before an employee assisted him.
Vehicle: RAM 1500
Category: Service
Service Date: 06/30/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Brittany Z. on 07/01/2017
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Brittany said the last few times she's been there, her experiences have been good.
Vehicle: Lexus IS 250
Category: Service
Service Date: 06/30/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
ERIC M. on 06/29/2017
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"Great Place, Great People"
Tunex of Riverton is a great place. Staff is very Friendly, knowledgeable and Trustworthy.
Vehicle: Acura TL
Service Date: 06/23/2017
Review Created: 06/29/2017 03:31 PM
PHIL H. on 06/27/2017
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"Excellent Service"
Very friendly customer service.
Vehicle: Ford Pickup
Service Date: 06/26/2017
Review Created: 06/27/2017 12:05 PM
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