ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
93% Would Recommend
Latest Review 4 days ago
Sean G. on 06/20/2017
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Sean said the business accepted his vehicle without prior notice and the repair was done the next day.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/17/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Kaylynne M. on 06/20/2017
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Kaylynne said the business took a little time to get her vehicle in, but the service was pretty fast after that.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 06/17/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Joe B. on 06/16/2017
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Joe said the business always does a good job.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 05/16/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Andrew H. on 06/12/2017
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Andrew said this business was able to get his vehicle in and out really quickly and provided good customer service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 06/05/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
shane y. on 06/10/2017
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"Nice and fast service"
We took our car for a refill of the air conditioning gas and they had our car ready in less than 1 hour. Another time one light in the back was not working and they replaced it without charge. They are nice and polite.
Vehicle: Buick Enclave
Service Date: 05/31/2017
Review Created: 06/10/2017 07:59 AM
EMILEY W. on 06/08/2017
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"Staff goes above and beyond"
The guys were about 5 minutes to closing, but they took my oil change! It helped me a ton not having to come back a different day!
Vehicle: Ford Edge
Service Date: 05/27/2017
Review Created: 06/08/2017 08:02 PM
Erik W. on 06/08/2017
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Erik said this business provided good service but it was a little expensive.
Vehicle: GMC Acadia
Category: Service
Service Date: 06/05/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Katie P. on 06/06/2017
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Katie said it was an easy fix and they covered it. It was good.
Vehicle: Jeep Commander
Category: Service
Service Date: 06/05/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
KARREN M. on 06/05/2017
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"My visit"
Thanks for aways working me in and being so accommodating!
Vehicle: Toyota Camry
Service Date: 05/22/2017
Review Created: 06/05/2017 07:38 PM
RON R. on 06/05/2017
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"Great service and friendly staff"
Took vehicle in for a safety and emission and these guys got me in line right away and out the door before estimated time.
Vehicle: Ford Ranger
Service Date: 06/02/2017
Review Created: 06/05/2017 04:16 PM
BURGESS O. on 06/04/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Never again"
I've been going here to get oil checks because it's very convenient, but always felt a little dishonesty from Steve ( the customer service guy who's anything But customer service). This last time he was over the top rude after charging over $100 for an oil change citing that if I'm going to buy an expensive car I should be prepared to pay to maintain it! Really dude?!
I would not have minded paying if he nicely explained the charges but instead he was condescending and acted like I should not ask questions, just pay up! Never any. I'll drive the extra miles to get an oil change and rotations!
Vehicle: Mercedes-Benz C300
Service Date: 06/02/2017
Review Created: 06/04/2017 12:51 PM
Steve S. at Tunex Of Riverton responded on 06/05/2017

I'm sorry I seemed rude but it was a busy day and I had explained the bill 4 times to you and most have lost my patience. I'm sure it was quite a shock to find out your Mercedes could not get the basic oil change but it does require 8 quarts of special oil along with a special filter. Ultimately you did achieve your goal of a free oil change as I did refund your money in full. 

Bryan L. on 06/03/2017
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Bryan said the business provided really good customer service and they got the job done when he needed it done. They provided a good experience.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/31/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Susana G. on 06/02/2017
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Susana said the business was really nice and fast.
Vehicle: Nissan Sentra
Category: Service
Service Date: 05/31/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
WILLAM R. on 05/31/2017
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"Quick And Friendly"
This was my second time visiting this location and once again it was a quick and painless visit. Great people skills and fast service.
Vehicle: Toyota Camry
Service Date: 05/30/2017
Review Created: 05/31/2017 06:01 AM
LEWIS G. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and helpful"
Just had emissions dome but I was in and out very quick. Thanks.
Vehicle: Toyota Tundra
Service Date: 05/24/2017
Review Created: 05/24/2017 09:46 PM
Bill F. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said the service was good, friendly and quick.
Vehicle: Honda CR-V
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Chantal G. on 05/22/2017
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Chantal said the staff was amazing. They were honest, up front, they don't overcharge and treat her like a customer. She hopes they keep up the good work.
Vehicle: Ford Ranger
Category: Service
Service Date: 05/20/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Jane R. on 05/22/2017
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Jane said this business seems to be able to handle everything she needs. They are able to diagnose the problems and fix them. They were very friendly and helpful, which she appreciated.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
jessica m. on 05/21/2017
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"I love the Riverton Tunex!"
I always take my car to the Riverton Tunex for oil changes est. They always make me feel comfortable and I never feel ripped off taken advantage of. 100% would recommend to everyone I know!
Vehicle: Hyundai Santa Fe
Service Date: 05/18/2017
Review Created: 05/21/2017 10:09 PM
REBECCA / JOHN S. on 05/17/2017
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"Best Service Around"
I can sent my wife or daughter over to Tunex and not be concerned about them being taken advantage of. The guys that work there are up front, honest and trustworthy. The office and shop areas are always clean and the atmosphere is always pleasant .
Vehicle: Dodge Avenger
Service Date: 05/15/2017
Review Created: 05/17/2017 08:15 AM
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