Ultimate Autowerks is an independent BMW service and repair shop that has been building a loyal customer base by offering professional and courteous BMW Service in Charleston. Ultimate Autowerks is an independent BMW service and repair shop that has been building a loyal customer base by offering professional and courteous BMW Service in Charleston.
Verified Customer
Everyone isn’t good at what they do. Everyone is not honest with integrity. You do not know who’s working on your car at the dealer because the technicians are hourly, probably rotate in and out, and if I remember from 100 years ago, you never met your mechanic. Or I didn’t. I spoke with the consultant. All questions and explanations came via a liaison. And I ALWAYS had to come back.
Here, they are owner operated and will talk to you in plain English. They have a really nice , close nit relationship….still. They know their clients, explain what needs to be done and why. How can I presume they are like this with all of their clients? Well, yesterday while there, I was listening and observing client contact, phone etiquette, and the environment is still warm and friendly. I can go on and on. They are the same with everyone. If they worked on Nissans, my van would still be alive. National chain service centers aren’t always descent. You don’t know who’s working on your car. Here, oh you know who’s working on your Bimmer. This is my only car. They keep her reliable. I highly recommend them. Thank you