USA Brake and Auto Repair


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1344 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5rating 4.1428571
Original
Overall Rating 1.8571429/5rating 1.8571429rating 1.8571429rating 1.8571429rating 1.8571429
97% Would Recommend
96% Business Response
Latest Review about 15 hours ago
KEVIN P. on 08/17/2017
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"Great service"
The service and the short wait time.
Vehicle: Honda Accord Coupe
Service Date: 08/14/2017
Review Created: 08/17/2017 01:03 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/17/2017

We are glad you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
JIM B. on 08/16/2017
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"Oil change/Tire rotation"
I called at 4:00 PM on a Tuesday afternoon not expecting to get in that day. Mirco said bring it down and we will squeeze U in! I was out of there in 15 minutes! Awesome, friendly service!
Vehicle: Ford Ranger
Service Date: 08/14/2017
Review Created: 08/16/2017 08:39 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/17/2017

We are glad you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
ERIC B. on 08/13/2017
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"Excellent Service!!!"
They got me right in and took time to research the right parts and found me the best prices. They are top notch and truly one of the best places around to take your vehicles.
Vehicle: Ford F-150
Service Date: 08/11/2017
Review Created: 08/13/2017 01:56 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/14/2017

We are glad to hear you had a good experience.  We look forward to servicing your vehicle in the future. 

Thank You

Mirko  Micic
 
509-783-8863
SHERI K. on 08/10/2017
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"Fast, friendly service "
Everything always goes smoothly. I've been bringing my car for more than 10 years. I will continue and always refer everyone here.
Vehicle: Nissan Versa
Service Date: 08/09/2017
Review Created: 08/10/2017 08:23 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/11/2017

We are so happy you contine to trust us to service your vehicle.  Thank your for being a loyal customer.

Thank You

Mirko  Micic
 
509-783-8863
SUSAN S. on 08/02/2017
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"auto preventive maintenance"
Good consistent customer service - helpful & courteous!
Vehicle: Chrysler PT Cruiser
Service Date: 08/01/2017
Review Created: 08/02/2017 08:11 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/03/2017

We are glad to hear that you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
DOUG M. on 08/02/2017
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"USA Brake Scores Again"
Had to be out of state for several months due to a death in the family, was anxious to get back and get my van serviced after adding a lot of travel miles. Services needed and requested were addressed satisfactorily and quickly, which has been par for the course here.
Vehicle: Dodge Grand Caravan
Service Date: 07/17/2017
Review Created: 08/02/2017 06:15 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/03/2017

Glad to hear you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
RYAN M. on 07/29/2017
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"Oil changes for years"
Fast. Affordable. Friendly...and just got back from a trip over the pass with all four tires remaining in place. Can count on USA!
Vehicle: Toyota Camry Solara
Service Date: 07/27/2017
Review Created: 07/29/2017 09:52 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 07/31/2017

We are happy to hear that you had a great experience.  We look forward to servicing your vehicle in the future!

Thank You

Mirko  Micic
 
509-783-8863
CLAYTON D. on 07/29/2017
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"Best service. "
I called in the morning, and received a appointment a hour and half later. My service was completed, with recommendations for future concerns. I was very impressed by how quickly my service was done.
Vehicle: Kia Amanti
Service Date: 07/27/2017
Review Created: 07/29/2017 09:20 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 07/31/2017

We are happy to hear you had a good experience. We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Moises M. on 07/26/2017
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"Always great service"
Thanks again, very satisfied with the work.
Vehicle: GMC Envoy
Service Date: 07/24/2017
Review Created: 07/26/2017 08:42 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 07/27/2017

We are happy to hear you had a good experience.  Thank you for continuing to allow us to service your vehicles.

Thank You

Mirko  Micic
 
509-783-8863
Maria R. on 07/22/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Frank. He said this business did not do a very good job. They broke the panel that goes to the electric windows, and one of the electric locks is not working. They gave a date when it would be ready, and it was not ready until two days later.
Vehicle: Jeep Liberty
Category: Service
Service Date: 06/30/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 07/26/2017

Hello Maria,

I feel as though there may be some confusion on our part about the services performed at our facility.  If we damaged your vehicle in any way we would be more than happy to repair anything necessary.  I also looked back on our records and we did not have your vehicle for more than a few hours.  If there is anything we can do to straighten this out we would be more than happy to.

Thank you

Mirko  Micic
 
509-783-8863
Ron J. on 07/21/2017
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Ron said this business takes good care of him and his vehicle. They do a good job.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 07/26/2017

We are happy to hear you had a good experience at our facility.  We look forward to servicing your vehicle in the future.

Thank you

Mirko  Micic
 
509-783-8863
Kenneth W. on 07/21/2017
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Kenneth said he was satisfied with their service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 07/26/2017

We are happy to hear that you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Colette T. on 07/18/2017
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Colette said this business did a great job.
Vehicle: Nissan Maxima
Category: Service
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 07/19/2017

We are happy to hear you had a good experience.  We appreciate all of our customers and strive to meet every need.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Mac M. on 07/18/2017
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Mac said this business was pretty good. However, they could not figure out why the coolant light on his dashboard was on.
Vehicle: Saturn Ion 2
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 07/19/2017

We are glad we were able to repair your vehicle's other problems.  We are sorry about the Coolant light, we certainly wished we would have been able to repair that for you.  Thank you for allowing us to service your vehicle.

Thank you

Mirko  Micic
 
509-783-8863
Spencer H. on 07/18/2017
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Spencer said they did a great job.
Vehicle: Honda Civic
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 07/19/2017

Thank you for the chance to service your vehicle.  We are glad you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
MARY JO and CLARK W. on 07/13/2017
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"Oil change"
Excellent, honest service!
Vehicle: Ford Windstar
Service Date: 07/12/2017
Review Created: 07/13/2017 08:11 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 07/14/2017

We are very happy to hear you had a good experience.  Thank you for trusting us to service your vehicles.  We look forward to seeing you in the future.

Thank You

Mirko  Micic
 
509-783-8863
SHERRY G. on 07/11/2017
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"They are friendly, efficient, and fast. I appreciate that. "
The only thing is it smells like maybe some oil leaked or something, because I didn't have that smell before.
Vehicle: Subaru XV Crosstrek
Service Date: 07/10/2017
Review Created: 07/11/2017 03:52 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 07/11/2017

We would be happy to take a look at your car to make sure there is no oil spilled and do any clean up necessary.  We strive to take care of our customers and there vehicles.   Please feel free to stop by at your earliest convienance, no appointment necessary.  We look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
PAT M. on 07/10/2017
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"Replaced Alternator"
A great job I had no appointment and they fixed the car and had it back to me running like a champ. High quality work at an affordable price
Vehicle: Ford Focus
Service Date: 07/07/2017
Review Created: 07/10/2017 07:37 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 07/11/2017

We are glad to hear you had a great experience.  We strive to make sure our customers needs are taken care of in an efficient manner.  We look forward to servicing your vehicle in the future.

Thank you

Mirko  Micic
 
509-783-8863
LARRY I. on 07/10/2017
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"sevice is great"
I really appreciate being able to make an appointment ahead so I Know how to plan whether to wait or drop off my vehicle.
Vehicle: Ford Ranger
Service Date: 07/06/2017
Review Created: 07/10/2017 11:53 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 07/10/2017

We appreciate your business and are glad to hear that you had a good experiance.   We look forward to servicing your vehicle in the future.

Thank you

Mirko  Micic
 
509-783-8863
RICHARD M. on 07/06/2017
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"Great service and friendly staff"
Once again USA Brake and Auto Repair treated wonderfully!!! It seemed as if they went out of their way to accommodate us and our schedule. This company, with it's owner and staff is the only place I go now. I have highly recommended this company to all my family and friends.
Vehicle: Subaru Outback
Service Date: 06/12/2017
Review Created: 07/06/2017 11:21 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 07/10/2017

We appreciate your return business and are happy to hear that you had a good experiance, we look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Displaying Review 1 - 20 of 1344 in total