USA Brake and Auto Repair


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1362 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5rating 4.1428571
Original
Overall Rating 1.8571429/5rating 1.8571429rating 1.8571429rating 1.8571429rating 1.8571429
97% Would Recommend
97% Business Response
Latest Review 2 days ago
SUSAN S. on 09/21/2017
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"fluids exchange service"
Once again - great service and friendly, helpful courteous staff. Goid job!
Vehicle: Chrysler PT Cruiser
Service Date: 09/19/2017
Review Created: 09/21/2017 01:58 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/21/2017

Thank you so much for continuing to trust us with your automotive needs.  We value you as a customer and look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
Bill R. on 09/19/2017
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Bill said the business has done a lot of good work for him. He likes everybody and they treat him well. The owner is really nice, which is why he keeps going back.
Vehicle: Subaru Legacy Sedan
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/21/2017

We are glad to hear that you had a good experience.  We appreciate you as a customer and look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
PAT M. on 09/17/2017
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"Oil Change "
Great job as usual and if you want synthetic oil instead just ask and the price is very competitive with other companies in the area
Vehicle: Honda Pilot
Service Date: 09/15/2017
Review Created: 09/17/2017 07:27 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/18/2017

We are glad to hear you had a good experience.  We value you as a customer and look forward to servicing your vehicles in the future.

Mirko  Micic
 
509-783-8863
RHONDA P. on 09/03/2017
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"Outstanding Service!"
Always outstanding service when I bring my vehicles, and more importantly, service that I trust. I'm on a limited budget with two vehicles, so I rely on USA Brake and Auto Repair to prioritize what is truly necessary.
Vehicle: Honda Accord Cpe
Service Date: 08/28/2017
Review Created: 09/03/2017 10:39 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/05/2017

We are happy to hear that you had a good experiance at our shop.  We look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
DOUG M. on 09/01/2017
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"Satisfied Customer"
Another successful visit to USA Brake, and another experience with their fine service and attention to taking care of what is needed for continued problem-free driving of my vehicle. It is much appreciated!
Vehicle: Dodge Grand Caravan
Service Date: 08/30/2017
Review Created: 09/01/2017 10:08 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/01/2017

We are pleased to hear that you had a good experience.  We appreciate you as a customer and look forward to servicing your vehicles in the future.

Thank You

Mirko  Micic
 
509-783-8863
ARUN J. on 09/01/2017
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"customer care"
great service
Vehicle: Subaru Forester
Service Date: 08/30/2017
Review Created: 09/01/2017 08:46 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/01/2017

We are pleased to hear that you had a good experience.  We appreciate you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Thomas H. on 08/30/2017
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Thomas said the staff serviced the vehicle and they replaced the fuel filter, so he could get back to Texas.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 08/25/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/11/2017

We are glad to hear that you had a good experience.  We appreciate your business and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
WALLACE A. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeep Wrangler"
Mirco, Rachel, and his crew worked tirelessly on my Jeep that kept having check engine light troubles. The Jeep was being very frustrating, but Mirco was very helpful and always willing to work with me. He has a very good warranty policy and he holds true to it.
Vehicle: Jeep Wrangler
Service Date: 08/23/2017
Review Created: 08/29/2017 09:12 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/29/2017

We are happy to hear that you had a good experience.  We strive to meet all our customer's needs.  We appreciate you as a customer.  Thank you for continuing to trust us with all your automotive needs.

Thank You

Mirko  Micic
 
509-783-8863
ANNETTE F. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Great customer service! I trust Mirko completely and can really on him to get the job done right.
Vehicle: Dodge Dakota
Service Date: 08/21/2017
Review Created: 08/22/2017 08:16 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/23/2017

We are glad to hear that you had a good experience.  Thank you for trusting us with all your automotive needs,

Thank You

Mirko  Micic
 
509-783-8863
Maria G. on 08/21/2017
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Maria said this business does a very good job.
Vehicle: Ford Focus
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/18/2017

We are glad to hear you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Charles W. on 08/21/2017
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Charles said he has used this business for eighteen years. The employees always do right by him.
Vehicle: Ford Econoline
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 08/23/2017

We are happy to hear you had a good experience.  Thank you for continuing to trust with your automotive care.

Thank you

Mirko  Micic
 
509-783-8863
ROBERT Y. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change service"
staff is friendly, courteous and helpful; service pricing very competitive and customer friendly; business is super clean and well maintained.
Vehicle: Mercury Mountaineer
Service Date: 08/15/2017
Review Created: 08/19/2017 11:16 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/21/2017

We are happy to hear you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
KEVIN P. on 08/17/2017
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"Great service"
The service and the short wait time.
Vehicle: Honda Accord Coupe
Service Date: 08/14/2017
Review Created: 08/17/2017 01:03 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/17/2017

We are glad you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Kayla L. on 08/17/2017
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Kayla said the service was very efficient and very fast. The employees had her vehicle in and out in one day.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/11/2017

We are happy to hear that you had a good experience.  We appreciate your business and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
JIM B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change/Tire rotation"
I called at 4:00 PM on a Tuesday afternoon not expecting to get in that day. Mirco said bring it down and we will squeeze U in! I was out of there in 15 minutes! Awesome, friendly service!
Vehicle: Ford Ranger
Service Date: 08/14/2017
Review Created: 08/16/2017 08:39 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/17/2017

We are glad you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Robert N. on 08/15/2017
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Robert said this business was pretty reliable.
Vehicle: Ram 1500
Category: Service
Service Date: 08/08/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/18/2017

We are happy to hear that you had a good experience.  We value you as a customer. We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
ERIC B. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!!!"
They got me right in and took time to research the right parts and found me the best prices. They are top notch and truly one of the best places around to take your vehicles.
Vehicle: Ford F-150
Service Date: 08/11/2017
Review Created: 08/13/2017 01:56 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/14/2017

We are glad to hear you had a good experience.  We look forward to servicing your vehicle in the future. 

Thank You

Mirko  Micic
 
509-783-8863
SHERI K. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service "
Everything always goes smoothly. I've been bringing my car for more than 10 years. I will continue and always refer everyone here.
Vehicle: Nissan Versa
Service Date: 08/09/2017
Review Created: 08/10/2017 08:23 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/11/2017

We are so happy you contine to trust us to service your vehicle.  Thank your for being a loyal customer.

Thank You

Mirko  Micic
 
509-783-8863
Robert N. on 08/08/2017
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Robert said he liked this business. They did a good job.
Vehicle: Buick LeSabre
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/19/2017

We are happy to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Gary W. on 08/04/2017
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Gary said it was fine and he was very happy,
Vehicle: Ford F-150
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/11/2017

We are happy to hear that you had a good experience,  we appreciate you as a customer.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
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