USA Brake and Auto Repair


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1372 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5rating 4.1428571
Original
Overall Rating 1.8571429/5rating 1.8571429rating 1.8571429rating 1.8571429rating 1.8571429
97% Would Recommend
97% Business Response
Latest Review 6 days ago
Zach C. on 10/16/2017
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Zach said the staff does a good job, and they are good at what they do.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 10/19/2017

We are happy to hear that you had a good experience.  We appreciate you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
HOWARD H. on 10/12/2017
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"Friendly and professional"
Friendly and professional
Vehicle: Scion xA
Service Date: 10/11/2017
Review Created: 10/12/2017 07:16 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 10/13/2017

We are glad to hear you had a good experience.  We appreciate your business and you as a customer.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Devina F. on 10/12/2017
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Devina said this business has always done a good job.
Vehicle: Kia Rondo
Category: Service
Service Date: 10/06/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 10/20/2017

We are so pleased to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
STEVEN V. on 10/08/2017
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"Always Dependable!!"
Been bringing my cars here for years, they are trustworthy and do a good job!
Vehicle: Nissan Maxima
Service Date: 10/05/2017
Review Created: 10/08/2017 08:38 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 10/09/2017

We are glad to hear you had a good experience.  Thank you for being a loyal customer all these years.  We look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
JUSTEN K. on 10/03/2017
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"Mirko! Need I say more!"
Always very honest. I have never been disappointed by this shop!
Vehicle: Ford Police Interceptor
Service Date: 09/27/2017
Review Created: 10/03/2017 08:50 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 10/04/2017

Thank You Justen! WE appreciate your business, and we will continue to do our best!!

Mirko  Micic
 
509-783-8863
EMMETT M. on 09/30/2017
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"Oil and filter change"
I had an appointment, and the work was done on schedule, and efficiently.
Vehicle: Toyota Venza
Service Date: 09/28/2017
Review Created: 09/30/2017 08:47 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 10/02/2017

We are happy to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
DAVE N. on 09/27/2017
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"Tranny flush and oil change"
Service was timely and well done. They were to change the cabin air filter but forgot to do it and I later was notified my model of car did not have a cabin air filter so all worked out well. Technician also showed me a problem I will have to address with my motor mounts. I appreciated their service and willingness to give me a very reasonable fee for the work done.
Vehicle: Chrysler PT Cruiser
Service Date: 09/26/2017
Review Created: 09/27/2017 08:53 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/28/2017

We are glad to hear that you had a good experience.  We appreciate you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
SUSAN S. on 09/21/2017
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"fluids exchange service"
Once again - great service and friendly, helpful courteous staff. Goid job!
Vehicle: Chrysler PT Cruiser
Service Date: 09/19/2017
Review Created: 09/21/2017 01:58 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/21/2017

Thank you so much for continuing to trust us with your automotive needs.  We value you as a customer and look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
Bill R. on 09/19/2017
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Bill said the business has done a lot of good work for him. He likes everybody and they treat him well. The owner is really nice, which is why he keeps going back.
Vehicle: Subaru Legacy Sedan
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/21/2017

We are glad to hear that you had a good experience.  We appreciate you as a customer and look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
PAT M. on 09/17/2017
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"Oil Change "
Great job as usual and if you want synthetic oil instead just ask and the price is very competitive with other companies in the area
Vehicle: Honda Pilot
Service Date: 09/15/2017
Review Created: 09/17/2017 07:27 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/18/2017

We are glad to hear you had a good experience.  We value you as a customer and look forward to servicing your vehicles in the future.

Mirko  Micic
 
509-783-8863
RHONDA P. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service!"
Always outstanding service when I bring my vehicles, and more importantly, service that I trust. I'm on a limited budget with two vehicles, so I rely on USA Brake and Auto Repair to prioritize what is truly necessary.
Vehicle: Honda Accord Cpe
Service Date: 08/28/2017
Review Created: 09/03/2017 10:39 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/05/2017

We are happy to hear that you had a good experiance at our shop.  We look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
DOUG M. on 09/01/2017
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"Satisfied Customer"
Another successful visit to USA Brake, and another experience with their fine service and attention to taking care of what is needed for continued problem-free driving of my vehicle. It is much appreciated!
Vehicle: Dodge Grand Caravan
Service Date: 08/30/2017
Review Created: 09/01/2017 10:08 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/01/2017

We are pleased to hear that you had a good experience.  We appreciate you as a customer and look forward to servicing your vehicles in the future.

Thank You

Mirko  Micic
 
509-783-8863
ARUN J. on 09/01/2017
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"customer care"
great service
Vehicle: Subaru Forester
Service Date: 08/30/2017
Review Created: 09/01/2017 08:46 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 09/01/2017

We are pleased to hear that you had a good experience.  We appreciate you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Hannah B. on 08/30/2017
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Hannah said the were efficient and quick.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 08/25/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/25/2017

We are happy to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Thomas H. on 08/30/2017
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Thomas said the staff serviced the vehicle and they replaced the fuel filter, so he could get back to Texas.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 08/25/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/11/2017

We are glad to hear that you had a good experience.  We appreciate your business and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
WALLACE A. on 08/29/2017
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"Jeep Wrangler"
Mirco, Rachel, and his crew worked tirelessly on my Jeep that kept having check engine light troubles. The Jeep was being very frustrating, but Mirco was very helpful and always willing to work with me. He has a very good warranty policy and he holds true to it.
Vehicle: Jeep Wrangler
Service Date: 08/23/2017
Review Created: 08/29/2017 09:12 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/29/2017

We are happy to hear that you had a good experience.  We strive to meet all our customer's needs.  We appreciate you as a customer.  Thank you for continuing to trust us with all your automotive needs.

Thank You

Mirko  Micic
 
509-783-8863
Madelaine S. on 08/28/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Madelaine said her vehicle has broken down within weeks after taking it in to this business on two different occasions.
Vehicle: Subaru Impreza Coupe
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/25/2017

We are sorry to hear that you are not happy with your experience.  There was a lot of work that had to be done to your vehicle and since it was not running when it was brought in we were never sure how it ran before it came to us. Sometimes we cannot forsee everything that will have to be done to a vehicle.  We strive to meet all our customers needs and would be happy to help you in anyway we can in the future.  We appreciate your business.

Thank you

Mirko  Micic
 
509-783-8863
ANNETTE F. on 08/22/2017
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"Great customer service"
Great customer service! I trust Mirko completely and can really on him to get the job done right.
Vehicle: Dodge Dakota
Service Date: 08/21/2017
Review Created: 08/22/2017 08:16 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 08/23/2017

We are glad to hear that you had a good experience.  Thank you for trusting us with all your automotive needs,

Thank You

Mirko  Micic
 
509-783-8863
Maria G. on 08/21/2017
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Maria said this business does a very good job.
Vehicle: Ford Focus
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 09/18/2017

We are glad to hear you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Charles W. on 08/21/2017
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Charles said he has used this business for eighteen years. The employees always do right by him.
Vehicle: Ford Econoline
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 08/23/2017

We are happy to hear you had a good experience.  Thank you for continuing to trust with your automotive care.

Thank you

Mirko  Micic
 
509-783-8863
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