USA Brake and Auto Repair


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1412 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5Overall Rating 4.1428571/5rating 4.1428571
Original
Overall Rating 1.8571429/5rating 1.8571429rating 1.8571429rating 1.8571429rating 1.8571429
97% Would Recommend
97% Business Response
Latest Review about 3 hours ago
DANA K. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service . Friendly and helpful"
Always very happy with the service here . Quick , friendly and reliable !
Vehicle: Jeep Cherokee
Service Date: 01/17/2018
Review Created: 01/20/2018 07:28 AM
Robert N. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said he would recommend the business for service.
Vehicle: Buick LeSabre
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 01/17/2018

Thank You Robert We are happy to hear that you had a good experience.  We look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
JESSE F. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good "
Just started using USA repair reacently. I have several pickups for our farm/feedlot. Speedy repairs and descent pricing.
Vehicle: Dodge Pickup
Service Date: 01/12/2018
Review Created: 01/14/2018 07:42 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 01/15/2018

We appreciate you giving us a chance. We strive to do all repairs efficiently and affordably.  We look forward to servicing your vehicles in the future.

Thank You

Mirko  Micic
 
509-783-8863
Sedin V. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Nermina. She said she received great customer service and was taken in right away even without an appointment.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 01/17/2018

We are happy to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Eric D. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said he is happy with the service.
Vehicle: Toyota Avalon
Category: Service
Service Date: 01/03/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 01/15/2018

We are glad to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Robert W. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the staff was fast and to the point. They knew what the problem was right away, and addressed it in a matter of minutes.
Vehicle: BMW X3
Category: Service
Service Date: 01/03/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 01/15/2018

We are happy to hear that you had a good experience.  We appreciate you as a customer and look forward to servicing your vehicle in  the future.

Thank You

Mirko  Micic
 
509-783-8863
Arlene B. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Arlene said the business was very willing. They had good service but the cost is too high.
Vehicle: Nissan Versa
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 01/09/2018

We are sorry to hear that you were not totally happy with your recent visit.  We do back up all our work with a 3 year 36 thousand mile warranty.  We also use Original Equipment parts as that is what is best for your vehicle.  In the event that you ever have a lower quote please feel free to let us know and we will see what we can do to meet or beat it.

Thank You

Mirko  Micic
 
509-783-8863
Penny H. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Penny said the service was good.
Vehicle: Chrysler 200
Category: Service
Service Date: 01/02/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 01/09/2018

We are happy to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
EMMETT M. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
I quickly got an appointment and the work was done on time.
Vehicle: Toyota Venza
Service Date: 01/02/2018
Review Created: 01/04/2018 08:27 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 01/04/2018

We are happy to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
DARWIN F. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"best ever "
always love what they do and how they treat us. Miriko IS THE BEsT
Vehicle: Chevrolet Avalanche
Service Date: 12/28/2017
Review Created: 12/30/2017 09:47 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 01/02/2018

We are so happy that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
AYNES Z. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New Brakes"
Thank you for the fast repair. I always feel I need to go to the BMW dealer for maintenance, but I let my husband take over on this one!
Happy they are done and that annoying service light is off!
Vehicle: BMW 5 Series
Service Date: 12/28/2017
Review Created: 12/30/2017 07:26 AM
Mirko M., Owner at USA Brake and Auto Repair responded on 01/02/2018

We are so happy that you gave us a chance and that you had a good experience.  We look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
John R. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said staff were very experienced. He will keep going back because they seemed to get the job done professionally.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 12/19/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 01/05/2018

We are happy to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
DEAN H. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service . "
excellent and quick service, yes
Vehicle: Kia Sedona
Service Date: 12/20/2017
Review Created: 12/21/2017 08:15 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 12/22/2017

We are happy to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Mirko  Micic
 
509-783-8863
JAN C. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant people and good service"
I depend on y'all to fix my car and keep it in safe running condition. It's always fun to kid around with everyone.
Vehicle: Toyota Prius
Service Date: 12/14/2017
Review Created: 12/16/2017 01:38 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 12/18/2017

Jan we are so pleased to hear that you had a good experience.  We appreciate your loyalty as a customer and look forward to servicing your vheicle in the future and more kidding around.

Thank You

Mirko  Micic
 
509-783-8863
Jessica S. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said they were very helpful. Other businesses could not do the work, but they could. He will be back for additional work.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 12/11/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 12/21/2017

We are happy to hear that you had a good experience.  We appreciate you giving us a chance and hope you will return in the future.

Thank You

Mirko  Micic
 
509-783-8863
COLBY T. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service"
Mirko and his staff are both friendly, knowledgeable and do a great job of recommending services to keep your vehicle running properly. They send you friendly reminders when your next recommended service is due. I would encourage everyone to take your vechicle to USA Break and Auto Repair.
Vehicle: Acura RSX
Service Date: 12/11/2017
Review Created: 12/12/2017 08:09 PM
Mirko M., Owner at USA Brake and Auto Repair responded on 12/13/2017

We are happy to hear that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Kye W. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kye said the team has quick, easy service, with good prices.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 12/06/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 01/04/2018

We are happy that you had a good experience.  We value you as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Mark Q. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said the employees went above and beyond. They treated him well and fixed his vehicle. He's been a customer for years.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/07/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 12/22/2017

We are so happy to hear that you had a good experience.  We appreciate your loyalty as a customer and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Harry H. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Harry said the business got things done when they said they would.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 12/01/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 12/11/2017

We are happy to hear that you had a good experience. We value your loyalty to us and look forward to servicing your vehicle in the future.

Thank You

Mirko  Micic
 
509-783-8863
Leticia G. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Leticia said she would recommend this business.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 12/01/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Mirko M., Owner at USA Brake and Auto Repair responded on 12/11/2017

We are happy to hear that you had a good experience.  We appreciate your business and look forward to servicing your vehicle in the future

Thank You

Mirko  Micic
 
509-783-8863
Displaying Review 1 - 20 of 1412 in total