At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.
At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.
At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.
Verified Customer
Thank you, we appreciate your taking the time to review us. All comments help us to further improve our processes to make our customers visit more streamline and efficient and lets us know what areas we need to focus our training on. We are happy to hear that our Service Manager Kerrie was able to help you and result in a positive experience. W will pass kudos along to the mechanic and the men who helped with the blue-tooth. We value your business and loyalty to Toyota and look forward to seeing you in the dealership in the future. Wendy C. Customer Relations Manager
He looked at me like I had sprouted horns, or had purple skin or was a leper. With a very haughty tone here told me that the mechanic and staff were staying late because of the (???) and intimated that I should be on-my-knees grateful for such over the top service. I told him that it was not my job to hand him a list of the particulars of my car, which was special-ordered and sent to Alaska, that I had included my vin number in two separate locations on my online appointment scheduling, and that I had some expectation off a Toyota dealership being able to access my car's particular history. I was angry yet very calm, and this circular argument ended when he walked away. Then I became furious!
I waited for the woman who was helping me, told her what happened and with exceptional skill she peeled me off of the ceiling off your dealership and told me she would broach the incident with him. Because of her and the excellent work of the mechanic, who stayed late, I had a (mostly) wonderful experience, and special thanks need to go to that mechanic to Kellie (?), and to the two gentleman who took the time to help with a blue-tooth problem. Also, it was wonderful to have my car washed and vacuumed! What a delight! My family has been a fan of Toyota since the Prius came out and I'm glad to find such a good dealership here to fill in for the great dealership my dad used in Fairbanks.
I look forward to working with you again in the future. Sincerely, Heidi borjesson