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Vandergriff Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,964 Reviews)
66
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
248
Total ReScores
4.8
ReScore Average
66
Net Promoter Score ®

Business Details

About

Vandergriff Hyundai service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Vandergriff Hyundai service center is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(817) 422-0932

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (US & Canada)
1120 West I 20 Arlington, TX 76017
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,964 Reviews)

SC
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Sad C.
Quitman, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2023
0
Category: Service
Lost my car
Sad and terrible experience. My daughter has been to this dealership to purchase a car. She has been passed from one person to another each with a different story or offer. Numbers are all over the place. She finally settles and purchases the car. Vandergriff Hyundai in Arlington agreed to repair the bumper and scratches on the trunk. They sent her home with no loaner car because they claimed someone had wrecked the loaner car. The pre owned Manage said the car would be ready the next day. She came back to the dealership and is once again passed off to different people and the car is not ready and is told it usually takes 72 hours. They give her a loaner. (?) Then she returns again to pick up the car. They let her know they cannot find the car. They think a manager took it home or the body guy locked the keys up. We had LoJack installed and she can see her car is 20 miles away from the dealership at this time. They have no answers. They offered another loaner car. The offered to deliver the car. More excuses and lies as she sits there an hour and a half away from home and still no car.
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