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Virginia Tire and Auto of South Riding

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,240 Reviews)
0

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
4
Total ReScores
4.0
ReScore Average
0
Net Promoter Score ®

Business Details

Contact
(703) 722-6434

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 8:00 PM
Sun
9:00 AM - 6:00 PM
* Eastern Time (Us & Canada)
43230 Defender Dr South Riding, VA 20152
Virginia Tire and Auto of South Riding's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,240 Reviews)

NW
gravatar
NANCY W.
South Riding, VA
Ford Windstar
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/08/2013
verified customerVerified Customer
Horrible Service - Unprofessional - Lost Customer
I spent 2 1/2 hours watching your service man have lunch while waiting for my car only to have him reject the car for a motor mount, tire & exhaust issue. I got a quote for $800 and was able to get it fixed for $350 elsewhere. I came back after the repair waited another two hours to only be rejected again for a crack in my windshield. The crack was not noted in the first inspection - so I had to get it fixed but am very unsatisfied and will never come to your business again. I have three cars and have used you in the past however, with this experience my relationship with you is over and I will tell everyone I know how unprofessional you are and not to come there.
Not Recommended
Larry N. from Virginia Tire and Auto of South Riding responded on 11/19/2013 12:08 PM

Nancy,
We do appoligence for the inconveniance, I would like to offer you a $50 gift certificate that I will be mailing to your home.

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