I usually have extremely high praise for VA Tire; however my last two experiences have been they tell you you don't require something, but rather wait until it's broken. This particular time I wanted a 2nd opinion, I was told I didn't need something done; however now, 13K miles later, I fail safety inspection because the thing I got checked out is broken. Not happy that now, I had to pay $300 to get it fixed, when it could have been repaired under my warranty, which expired 150 miles before this repair.
Recommended
Larry N. from Virginia Tire and Auto of South Riding responded on 12/13/2013 10:50 AM
Spoke with customer and explained about the difficulty in recommending a repair when the part is not yet faulty.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
