Vogel Auto And Diesel


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

130 Reviews

98% Would Recommend
Latest Review 3 days ago
Tom C. on 09/23/2017
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"Excellent on-time Service"
I called to schedule my vehicle in for its 20,000 mile service. Got it in first thing in the morning. Little over an hour later I was called and told all was finished - and it was. This is just the most recent experience. Have had this and 2 other vehicles serviced there. They let you know what is necessary, give and estimate to get it done and then get it done in a timely fashion. Great auto shop. Very highly recommend getting vehicles serviced there.
Vehicle: Toyota RAV4
Service Date: 09/22/2017
Review Created: 09/23/2017 05:18 AM
Sarai V. on 09/10/2017
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"Speedy"
My daughter missed her appointment, but was able to take her car in late, they had it done within a couple hours, way sooner than we had anticipated. Great job awesome customer service.
Vehicle: Volvo S40
Service Date: 09/08/2017
Review Created: 09/10/2017 08:37 AM
Kathy M. on 09/08/2017
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"Oil Change"
Very fast and answered my questions about other car problems.
Vehicle: Cadillac Escalade
Service Date: 09/07/2017
Review Created: 09/08/2017 12:43 PM
Doug T. on 08/28/2017
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Doug said the business did a good job and the staff were nice.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Kathy E. on 08/28/2017
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Kathy said the service was fast.
Vehicle: Dodge Durango
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Rashad F. on 08/28/2017
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Rashad said they were super quick, friendly and helpful. The guys were awesome and got him in super quick with no appointment. They are doing a good job. It was just what he expects good service to be.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 08/17/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Doug H. on 08/23/2017
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Doug said he is very happy with the service at this business.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 08/07/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Ernire J. on 08/21/2017
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Spoke with Jim. He said this business did a great job.
Vehicle: Ford F-150
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Andrew C. on 08/19/2017
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"Oil change"
Excellent service
Vehicle: Honda Accord Crosstour
Service Date: 08/17/2017
Review Created: 08/19/2017 06:36 AM
Matt C. on 07/25/2017
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Matt said he had a quick repair at this business. They were nice, the work was great, and it worked out the way he wanted.
Vehicle: Ford F-150
Category: Service
Service Date: 06/30/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Bob G. on 07/22/2017
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Bob said they did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Richard M. on 07/20/2017
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Richard said he was more satisfied with this business than any other facility he has been to and the service is excellent.
Vehicle: Ford F-150
Category: Service
Service Date: 07/12/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Ron B. on 07/19/2017
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Ron said this business had good service and they finished in a timely manner. He said they had a quick turnaround and good pricing.
Vehicle: GMC Sierra 3500HD
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Nick W. on 07/18/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Incompetent diagnosis "
Your incompetent misdiagnosis of my vehicle will most likely cost me thousands of dollars in transmission repairs. I was told that the codes they were given weren't the same each time. And said that the car was fine and seemed to be driving better. As soon as I picked up my vehicle I could tell that nothing had changed. I didn't drive far before the check engine light came on and I then took it to O'reillys and they gave me the codes. I called a few mechanics and told them the codes and they all said it was a serous issue and should not be driving. I then was headed to take my car to a transmission shop, due to the other multiple mechanics recommendation. On the way my car started smoking and leaking so much fluid and was then not operational. I had to call a tow truck to take to the shop. I don't know why Vogel didn't tell me what the codes meant and why I wasn't told how serious the problem was. They made it out to be no big deal. This shop either doesn't care or has no idea what they are doing. I will be writing reviews on google and yelp... and contacting anyone else I can about this issue that they should have been able to help with or at the very least suggest me take it to a transmission shop for further diagnosis. I feel like this was a classic bait and switch technique and why most people don't trust mechanics. If I could choose zero or negative stars this would be negative 10000000 stars.
Vehicle: Chevrolet Equinox
Service Date: 07/18/2017
Review Created: 07/18/2017 08:05 PM
Paul B. on 07/08/2017
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Paul said he would recommend the business.
Vehicle: Honda Civic
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
George R. on 07/02/2017
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"oil change and service"
great service thank you
Vehicle: Chevrolet Astro
Service Date: 06/28/2017
Review Created: 07/02/2017 11:41 AM
Steve C. on 06/30/2017
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Steve said they treated him right, the price was good and they were on time. They fixed what was wrong.
Vehicle: Ford Excursion
Category: Service
Service Date: 06/29/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Joe R. on 06/29/2017
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Joe said he likes this business.
Vehicle: Dodge
Category: Service
Service Date: 06/27/2017
Review Created: 06/29/2017
This review was collected via phone interview by Customer Research Inc.
Levi A. on 06/27/2017
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Levi said the business did a great job.
Category: Service
Service Date: 06/01/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Diego H. on 06/26/2017
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Diego said he didn't have an appointment. They took him in and they knew what they were doing. He was happy with the work they did. They provide good customer. He will be going back when needed.
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 130 in total