Volkswagen of Duluth


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1652 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review 9 days ago
PATRICIA B. on 08/13/2017
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"Good Service. "
Friendly & helpful staff. Comfortable waiting area. In & out in a reasonable amount of time.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 07/28/2017
Review Created: 08/13/2017 07:27 PM
GABRIEL M. on 08/01/2017
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"Good experience "
Calvin is just great.
Vehicle: VOLKSWAGEN PASSAT
Category: Service
Service Date: 07/17/2017
Review Created: 08/01/2017 11:57 PM
Kirstie H. on 07/29/2017
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Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Waste of TIme"
I made an appointment for them to just look at my windshield wipers as they were faulty, for a 10:30 appointment. I was there until almost 1 PM with a big list of things "wrong" with my car (that my oil change appt somewhere else covered half of), and a $130 bill that I was not ever notified I'd even have!! I wanted to get my wipers fixed but thank god they didn't (over $250) but they did an overall "check-up" that I never asked for.
Service Date: 05/17/2017
Review Created: 07/29/2017 01:52 AM
WALTER C. on 07/12/2017
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"No second key fob. Dont think undercoat was necessary"
Felt that I was forced into buying the undercoat. No second key fob. These two things cost over $800.
Vehicle: CADILLAC CTS SEDAN
Category: Sales
Sales Date: 06/20/2017
Review Created: 07/12/2017 05:06 PM
MICHAEL O. on 07/12/2017
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"Routine maintenance"
Set appointment. Drove in. Oil change. Done. Tony greeted me in service and was friendly and efficient.
Vehicle: VOLKSWAGEN TOUAREG
Category: Service
Service Date: 06/27/2017
Review Created: 07/12/2017 02:37 PM
JORDYN A. on 06/30/2017
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"Great service"
The staff was very helpful and welcoming! They made my first car purchase stress-free.
Vehicle: FORD ESCAPE
Category: Sales
Sales Date: 05/09/2017
Review Created: 06/30/2017 03:45 AM
KEITH M. on 06/29/2017
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"Good Service"
Good sale experience.
Vehicle: VOLKSWAGEN GOLF ALLTRACK
Category: Sales
Sales Date: 05/29/2017
Review Created: 06/29/2017 08:22 AM
JARED W. on 06/27/2017
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"Respectful and great service"
Excellent
Vehicle: VOLKSWAGEN GOLF ALLTRACK
Category: Sales
Sales Date: 06/09/2017
Review Created: 06/27/2017 04:33 PM
Rudy V. on 06/26/2017
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Rudy said the staff did a good job.
Category: Service
Service Date: 06/22/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
JAYSON P. on 06/23/2017
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"Great staff and service!!"
Wonderful Dealership and would highly recommend for sales and service!!!
Vehicle: VOLKSWAGEN PASSAT
Category: Service
Service Date: 06/05/2017
Review Created: 06/23/2017 05:44 PM
Dale G. on 06/21/2017
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Dale said the business does good work but the price was a little too high.
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
ANDREW R. on 06/15/2017
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"Great Service "
Great Service
Vehicle: VOLKSWAGEN PASSAT
Category: Service
Service Date: 05/31/2017
Review Created: 06/15/2017 04:11 PM
RYNE S. on 06/14/2017
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"Coal train whooo wooo"
The train leaves on time every time, gently washed giving it a new look every time she leaves.
Vehicle: VOLKSWAGEN TOUAREG
Category: Service
Service Date: 05/30/2017
Review Created: 06/14/2017 04:40 PM
ROBERT G. on 06/14/2017
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"Repair"
Well done, on time, understood the problem and knew how to fix it.
Vehicle: VOLKSWAGEN GOLF ALLTRACK
Category: Sales
Sales Date: 05/25/2017
Review Created: 06/14/2017 02:07 PM
Mary W. on 06/14/2017
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Spoke with Derek. He said he was happy with everything.
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Mark F. on 06/14/2017
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Mark said this business is very personable and willing to work with him on any matter and he will continue to do business with them.
Category: Service
Service Date: 06/07/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
AARON M. on 06/11/2017
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"Impeccable service!"
Very pleased about the service my car received!
Vehicle: VOLKSWAGEN TIGUAN
Category: Service
Service Date: 05/26/2017
Review Created: 06/11/2017 08:18 AM
KEARY B. on 06/08/2017
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"The People"
Best service staff ever!
Vehicle: VOLKSWAGEN GOLF
Category: Service
Service Date: 05/24/2017
Review Created: 06/08/2017 05:51 PM
LELAND C. on 06/08/2017
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"Knowledgeable staff"
Place is neat and comfortable. Staff is friendly.
Vehicle: VOLKSWAGEN PASSAT
Category: Service
Service Date: 05/24/2017
Review Created: 06/08/2017 04:17 PM
Orlando S. on 05/25/2017
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Spoke with Jeanne. She said the business is the best. The vehicle had a history there and the salesperson she bought the vehicle from told her it was already in the system. She was very pleased.
Category: Service
Service Date: 05/24/2017
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1652 in total