Volkswagen of Duluth


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1736 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review 9 days ago
Samuel M. on 02/14/2018
Recommended badge inactive Recommended
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Spoke with Laurel. She said the oil light has came on more than once since the repair . She would not recommend because she is getting rid of the vehicle and wont need the services anymore.
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Maggie B. on 02/14/2018
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Maggie said she always has great luck at this business.
Category: Service
Service Date: 02/05/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Pam L. on 02/14/2018
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Pam said this business made recommendations but it was hard for her to find out what they meant. It took her some effort to get information.
Category: Service
Service Date: 02/06/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Luke B. on 02/13/2018
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Luke said he received good service.
Category: Service
Service Date: 02/08/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Nicholas M. on 02/08/2018
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Nicholas said he had an issue with the vehicle not being able to start when it's cold and the business was more than happy to get it working properly again.
Category: Service
Service Date: 02/06/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
SAMANTHA B. on 02/01/2018
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"Very nice"
The employees were very polite and got my car in and out in a timely manner.
Vehicle: Volvo S60
Category: Service
Service Date: 01/17/2018
Review Created: 02/01/2018 04:37 PM
Clayton H. on 02/01/2018
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Clayton said the staff told him everything that was wrong with his vehicle, and he is satisfied .
Category: Service
Service Date: 01/31/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
ERIC D. on 01/27/2018
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"Responsive and helpful "
Very positive and helpful staff
Vehicle: Volkswagen Golf Alltrack
Category: Service
Service Date: 01/11/2018
Review Created: 01/27/2018 01:56 PM
MARY D. on 01/26/2018
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"Tiguan purchase"
Attentiveness -- but, at the same time, a lack of pressure -- from sales people.
Vehicle: Volkswagen Tiguan
Category: Sales
Sales Date: 01/03/2018
Review Created: 01/26/2018 05:35 AM
MICHELLE P. on 01/24/2018
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"Service"
The guys in the service department are fantastic! They are knowledgeable & great about communication.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 01/09/2018
Review Created: 01/24/2018 05:19 PM
HAROLD C. on 01/24/2018
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"ALWAYS MEETS HIGH EXPECTATIONS"
We made our appointment and when we drove up a few days later, the doors glided open for us and we were checked in without any delay. We are always treated like we are valued by VW Duluth. I was sad that our car was not washed this time--but it WAS 20 below zero, and we understood why it didn't happen. It still hasn't warmed up enough to wash the poor car! But she runs like a top!
Vehicle: Volkswagen Golf Alltrack
Category: Service
Service Date: 01/08/2018
Review Created: 01/24/2018 08:29 AM
SCOTT E. on 01/20/2018
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"your employees are so helpfull"
My 2005 Audi key quick working. I went to your dealership to get the battery changed or order a new key. I found out they do not make keys any more.The parts manager had an after market fix for the key which your techs reprogramed to my Audi. Thank you so much!
Vehicle: Audi A4
Category: Service
Service Date: 01/04/2018
Review Created: 01/20/2018 03:12 AM
James J. on 01/12/2018
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James said he was accidentally charged twice for his visit. He got it taken care of yesterday.
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Matt K. on 01/12/2018
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Matt said the staff was really quick to get things and they didn't do anything without asking him first. Everything was done well and professionally.
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Jordan Z. on 01/12/2018
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Jordan said the business provided good service.
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Briane C. on 01/10/2018
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Briane said the business provided really good service. They take her places while she waits on the repairs, she was taken to the mall.
Category: Service
Service Date: 01/04/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Nick J. on 01/09/2018
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Nick said he didn't have any issues with the business.
Category: Service
Service Date: 01/05/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Katherine L. on 01/09/2018
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Katherine said she really enjoyed this business and the staff was very nice.
Category: Service
Service Date: 01/05/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Linda J. on 01/09/2018
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Linda said the business was very helpful and she received very good service.
Category: Service
Service Date: 01/08/2018
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
DURBIN K. on 01/06/2018
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"Service Rocks "
Service department is great!
Vehicle: Volkswagen Touareg
Category: Service
Service Date: 12/19/2017
Review Created: 01/06/2018 04:52 AM
Displaying Review 1 - 20 of 1736 in total