Volkswagen of Duluth


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1685 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review 18 minutes ago
MARY N. on 10/22/2017
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"super staff, organized, interested in service"
Always concerned about service and accommadations.
Vehicle: Volkswagen Tiguan
Category: Sales
Sales Date: 09/27/2017
Review Created: 10/22/2017 05:10 AM
Troy J. on 10/19/2017
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Troy said this business was good, They were excellent.
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT W. on 10/18/2017
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"10,000 mile service"
Great service, in and out in no time.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 10/03/2017
Review Created: 10/18/2017 07:25 PM
DONNA H. on 10/18/2017
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"Appointment at VW"
The people are friendly, the waiting room is comfortable. They say it will take an hour and half and that is what it took.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 10/03/2017
Review Created: 10/18/2017 05:14 PM
Amanda R. on 10/17/2017
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Amanda said the business was easy to deal with and they did a good job.
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
STEVEN L. on 10/14/2017
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"2012 Beetle "
Service department had a loaner car for me
While my car was serviced,very convenient.
Vehicle: Volkswagen Beetle
Category: Service
Service Date: 09/29/2017
Review Created: 10/14/2017 02:10 PM
Kerri P. on 10/14/2017
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Kerri said they did everything right. There were no issues.
Category: Service
Service Date: 10/09/2017
Review Created: 10/14/2017
This review was collected via phone interview by Customer Research Inc.
Nicolas Z. on 10/13/2017
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Nicolas said they were really busy .It was a long wait but the service and the coffee were good.
Category: Service
Service Date: 10/09/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Mikayla K. on 10/13/2017
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Mikayla said they serviced her vehicle quickly.
Category: Service
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
SHELLY T. on 10/11/2017
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"Tire repair"
I had a screw in my tire, Volkswagen Duluth got me in the same day right away and had me in and out in no time flat - No pun intended.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 09/26/2017
Review Created: 10/11/2017 02:34 PM
Tawnya V. on 10/11/2017
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Tawnya said the employees were courteous and she was in and out quickly.
Category: Service
Service Date: 10/09/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Robert Q. on 10/11/2017
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Robert said he was satisfied with the business.
Category: Service
Service Date: 10/09/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
CASSIDY G. on 10/05/2017
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"-"
-
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 09/20/2017
Review Created: 10/05/2017 02:11 PM
STANLEY G. on 10/05/2017
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"Friendly Service"
I checked in with Tony for a 30,000-mile check, but I also had an oil consumption concern. Tony was very polite and personable and listened attentively. Because the service was expected to take 2 hours, we left the dealership to run some errands. Tony called as promised when the service was complete. When we picked the vehicle up he thoroughly addressed my concerns.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 09/19/2017
Review Created: 10/05/2017 06:48 AM
PETER E. on 10/04/2017
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"No Loaners"
The service department at VW of Duluth is very helpful, and has always fixed my car right the first time. However, they rarely have loaner cars available. This makes them no better than the average service department, which is why I rated them as "average."
Vehicle: Volkswagen Golf R
Category: Service
Service Date: 09/19/2017
Review Created: 10/04/2017 03:24 PM
HAROLD C. on 09/27/2017
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"Five Star Experience"
Buying a new car is a big commitment. We are very glad we connected with VW of Duluth, where we got a great ride from terrific people at a fair price. Yes, it is hard for us to imagine being elsewhere now! Keep up the great work!
Vehicle: Volkswagen Golf Alltrack
Category: Service
Service Date: 09/11/2017
Review Created: 09/27/2017 03:00 PM
Benjamin L. on 09/13/2017
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Benjamin said everything with this business was good.
Category: Service
Service Date: 09/12/2017
Review Created: 09/13/2017
This review was collected via phone interview by Customer Research Inc.
Luke B. on 09/08/2017
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Luke said the business was nice, they had a friendly staff and they were also very informative.
Category: Service
Service Date: 09/05/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Taylor F. on 09/08/2017
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Spoke with Teresa. She said they have not had any issues with the service at this business. The repairs are done right away. It has not been a lot of waiting.
Category: Service
Service Date: 08/31/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Judith V. on 09/06/2017
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Judith said the business did a good job.
Category: Service
Service Date: 08/31/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1685 in total