Volkswagen of Duluth

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218-722-6989
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Overview

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0

(52 Reviews)
5 star
75%
4 star
<1%
3 star
<1%
2 star
3%
1 star
21%
77% Would Recommend
Latest Review 5 months ago

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4781 Miller Trunk Hwy
Hermantown, MN 55811
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
0.8 miles away
09/16/2020 - "Excellent Service"
"I was promptly notified when the service was completed and pricing was very reasonable."

Reviews

SA
SUZZANE A.
Floodwood, MN
VOLKSWAGEN PASSAT
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2015 Category: Service
sorry about the rating
I thought I gave a 5 star rarting but only hit a 1 there is nothing wrong with the service I recieved
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/13/2015 Category: Service
50,000 mile check up
clean, friendly, excellent service
Recommended
Alan V., IT Director from Volkswagen of Duluth responded on 02/14/2015

Thank you for the review Suzanne - It looks as though you enjoyed your visit to Volkswagen of Duluth. What would it take to turn your 1-star (less than pleasant) experience into a 5-star (extremely happy and satisfied) experience? We will send you a rescore just in case the 1-star was sent in error.

Thank you.

Verified Customer
Two Harbors, MN
Volkswagen Tiguan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020 Category: Service
Great Service
I always get good service from VW. I highly recommend this dealer for all your Volkswagen needs
Recommended
TN
TOM N.
Cotton, MN
Volkswagen Passat
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020 Category: Service
Great Service
Great service
Recommended
EG
Emily G.
Pengilly, MN
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2020 Category: Service
Emily said Nick and the staff were helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
AR
Andrew R.
Duluth, MN
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2020 Category: Service
Andrew said that the place was easy to work with, he had no problems andthey were very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
JAYSON P.
Clear Lake, MN
Volkswagen Tiguan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2020 Category: Service
Terrific Service
I was able to get in for an oil change the same day I went in to make an appointment! The advisors and techs were very kind and helpful! I would highly recommend getting service done at this dealership!
Recommended
EB
Eric B.
Duluth, MN
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2020 Category: Service
Eric said the service was completed without problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
TJ
TROY J.
Moose Lake, MN
Volkswagen Golf
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020 Category: Service
Friendly, efficient service!
Loved the service and our service partner Jared! He made our experience easy and smooth! Communication was excellent!
Recommended
TA
Thomas A.
Hoyt Lakes, MN
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020 Category: Service
Thomas said he likes all the people, the service and the vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
KR
KEVIN R.
Superior, WI
Volkswagen Jetta
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
I enjoy doing business with Volkswagen of Duluth
I love bringing my business to Volkswagen of Duluth. They have always done whatever they could to take care of me and my vehicle. I have been doing business here for a couple years now and plan to keep doing just that. I appreciate the hard work by the team. I plan to continue my business here and actually look forward to it.
Recommended
LB
LANCE B.
Superior, WI
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020 Category: Service
Hospitality!
The entire staff was very helpful. Nice people.
Recommended
EM
Emil M.
Deer River, MN
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020 Category: Service
Emil said his experience is very good. The staff does a very good job every time.
Recommended
This review was collected via phone interview by Customer Research Inc.
IS
IAN S.
Duluth, MN
Volkswagen Golf SportWagen
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2020 Category: Service
Service with a smile
Like always, a pleasant, professional experience.
Recommended
DZ
Dean Z.
Embarrass, MN
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020 Category: Service
Dean said this business was good. He was happy with them. They did not take long.
Recommended
This review was collected via phone interview by Customer Research Inc.
AI
Alex I.
Buyck, MN
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020 Category: Service
Alex said the service was great, the staff were really good, friendly and took care of his vehicle in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.