We went to test drive a CPO Arteon during Memorial Day. My bad I drove a 911 to get there, it simply set sale guy in the wrong mood. Arteon was tested, drove smooth...2 year old car, 28k miles, CPO...all fine.
At the end of the drive Will, the "product specialist" advised us that they are different than all other dealer because they prefer to explain everything upfront to avoid misunderstanding and surprises.
He started talking about the 6 (!!!) years od warranty and all other optional warranties they offer to protect my investment...he mentioned that the car will hold the value and runs on a perfectly balanced 6 cylinders engine. I've asked to open the trunk….surprise, the 2.0 4cylinder engine was there pretty small for the spase and visible....
we moved inside the office, Will took his time to "run" the number "if we were interested in driving home the Arteon today"...(not sure if the number would have run if we would have decided to buy it the day after!!)
Anyway, 2021 Arteon SEL-R Black, $32.9K as advertised on all website...the paper presented to us was listing $48.5K more than 15K more than the advertised price.
We discovered that in addition to 2k for dealership fee (Will explained was for the CPO) and the 450 fee (paperwork) and taxes, all the other voices, at least 6, where for additional "shielding" insurances...insurance for everything: engine/transmission/paint/rims/loan/etc...for more than a third of the car value.
the piece of paper was "for internal use only" otherwise I would have posted...NEVER EVER GO THERE
Deal breaker was a nice GolfR in display, brand new...MRP price 48K... guess what? same as the 2 years Arteon...
I have asked about it cause my wife liked it and Will told me that around $75K would be needed. Asked why? his answer was that everyone wants that, and price goes up..."Piazza Ardmore just sold the same model 20th anniversary for 15-20grams more!!!!"
PLEASE AVOID THIS PLACE, ONLY IF YOU WANT TO EXPERIENCE EVERYTHING THAT NEED TO BE AVOIDED OR FOR LEARNING SCOPE GO THERE.
Was not possible for me to get the paper.
Was not possible for me to have the details of all the insurance...when I asked the most pricey one listed for 3700$ I was told that that was the extension up to 8years or 100k miles to cover the entire car...but why 8 I asked, the car does not come with 2 CPO and 24k mi?
...guess what, here Will answer: "was not economical to put the car on CPO, so we prefer to offer the extend warranty to protect your investment up to year 8!!! (and the extension comes to a price for customer…so the 2k listed???)
My wife asked again about the Golf R, but apparently even if I was ready to issue a card and pay cash for the $48k (plus fee and tax) the car was not sellable to me...because everyone wants it
of course, the Arteon nobody wants, this is maybe why from 33k the price bumped up to 48k.
Las chance, he called his manager
(let me say that for me a manager is one that first is able to listen...then to explain or talk0
this guy came, asked if removing all the optional insurances/warranty I would have taken the car out today...my answer was no
he was so upset and left..what a MANAGER!!
In a nutshell: car onsite is not CPO, the dealership focus is selling insurances not car.
Will, the product specialist. does not even know what is selling...
SAVE YOUR TIME, OR GO THERE FOR EXPERIENCE ON HOW NOT TO DO ANYTHING RIGHT
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At the end of the drive Will, the "product specialist" advised us that they are different than all other dealer because they prefer to explain everything upfront to avoid misunderstanding and surprises.
He started talking about the 6 (!!!) years od warranty and all other optional warranties they offer to protect my investment...he mentioned that the car will hold the value and runs on a perfectly balanced 6 cylinders engine. I've asked to open the trunk….surprise, the 2.0 4cylinder engine was there pretty small for the spase and visible....
we moved inside the office, Will took his time to "run" the number "if we were interested in driving home the Arteon today"...(not sure if the number would have run if we would have decided to buy it the day after!!)
Anyway, 2021 Arteon SEL-R Black, $32.9K as advertised on all website...the paper presented to us was listing $48.5K more than 15K more than the advertised price.
We discovered that in addition to 2k for dealership fee (Will explained was for the CPO) and the 450 fee (paperwork) and taxes, all the other voices, at least 6, where for additional "shielding" insurances...insurance for everything: engine/transmission/paint/rims/loan/etc...for more than a third of the car value.
the piece of paper was "for internal use only" otherwise I would have posted...NEVER EVER GO THERE
Deal breaker was a nice GolfR in display, brand new...MRP price 48K... guess what? same as the 2 years Arteon...
I have asked about it cause my wife liked it and Will told me that around $75K would be needed. Asked why? his answer was that everyone wants that, and price goes up..."Piazza Ardmore just sold the same model 20th anniversary for 15-20grams more!!!!"
PLEASE AVOID THIS PLACE, ONLY IF YOU WANT TO EXPERIENCE EVERYTHING THAT NEED TO BE AVOIDED OR FOR LEARNING SCOPE GO THERE.
Was not possible for me to get the paper.
Was not possible for me to have the details of all the insurance...when I asked the most pricey one listed for 3700$ I was told that that was the extension up to 8years or 100k miles to cover the entire car...but why 8 I asked, the car does not come with 2 CPO and 24k mi?
...guess what, here Will answer: "was not economical to put the car on CPO, so we prefer to offer the extend warranty to protect your investment up to year 8!!! (and the extension comes to a price for customer…so the 2k listed???)
My wife asked again about the Golf R, but apparently even if I was ready to issue a card and pay cash for the $48k (plus fee and tax) the car was not sellable to me...because everyone wants it
of course, the Arteon nobody wants, this is maybe why from 33k the price bumped up to 48k.
Las chance, he called his manager
(let me say that for me a manager is one that first is able to listen...then to explain or talk0
this guy came, asked if removing all the optional insurances/warranty I would have taken the car out today...my answer was no
he was so upset and left..what a MANAGER!!
In a nutshell: car onsite is not CPO, the dealership focus is selling insurances not car.
Will, the product specialist. does not even know what is selling...
SAVE YOUR TIME, OR GO THERE FOR EXPERIENCE ON HOW NOT TO DO ANYTHING RIGHT