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Voss Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,444 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
94
Total ReScores
4.5
ReScore Average
85
Net Promoter Score ®

Business Details

About

Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead. Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(937) 428-2400
Closing in 24 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
766 Miamisburg Centerville Rd Centerville, OH 45459
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,444 Reviews)

WW
gravatar
W W.
Centerville, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/10/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mike Waggoner
They did not have enough mechanics to get the repair done in a reasonable time. It took 4 business days to replace ball joints. They did provide a loaner car which was appreciated. Other than this time everything has been great.
Recommended
Douglas B. from Voss Hyundai responded on 12/10/2015 06:32 AM

Hello,
    Thank you for your business and taking the time to provide us with feedback, I was looking into your work order and i believe there could have been a miscommunication on the parts that were replaced. The part that we needed to replace the the sub frame assembly. That does require more time than just doing ball joints. we also had to wait for the part to be shipped into us from Hyundai Motor America. I would like the opportunity to speak with you and continue to earn your business. Please feel free to contact me at your convenience. 

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

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