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Voss Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,444 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
94
Total ReScores
4.5
ReScore Average
85
Net Promoter Score ®

Business Details

About

Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead. Voss Hyundai’s factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(937) 428-2400

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
766 Miamisburg Centerville Rd Centerville, OH 45459
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,444 Reviews)

GS
gravatar
Gregg S.
Somerville, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2016
verified customerVerified Customer
Category: Service
Service desk staff seemed distracted.
No problem with work performed.
Did not feel I had the full attention of service desk staff, did not even look me in the eye.
Dismissed reports that my (fully-warranted) elantra squeaks when rolling forward in neutral (potential brake or bearing issue?),
gas filler pipe neck showing rust since day 1.
Recommended
Douglas B. from Voss Hyundai responded on 08/30/2016 10:47 AM

Hello,
    Thank you for taking the time to provide us with your feedback. We make changes based off of what our customers send to us in these reviews. I have looked over your work order and also talked with the advisor about your concerns. During the oil change service we also perform a multi-point inspection of your bakes and the underside of your car. The tech did not note anything on the brakes needing attention at this time. Is there a time that it seems to do it more often? like after sitting for a few hours or overnight? Or when the brakes are hot after a normal drive? Please feel free to contact me personally if you would like to go over any further options.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
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