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Waikem Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,107 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
64
Total ReScores
4.8
ReScore Average
82
Net Promoter Score ®

Business Details

About

Waikem Hyundai is conveniently located in Massillon, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Waikem Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Waikem Hyundai is conveniently located in Massillon, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Waikem Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(330) 478-0281

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
3748 Lincoln Way East Massillon, OH 44646
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,107 Reviews)

O
gravatar
O.
Canton, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/17/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Disagree with the charges
Not satisfied that the part i cam in for was not covered under warranty.
Not Recommended
DAVID S. from Waikem Hyundai responded on 09/17/2013 08:29 AM

The damage to the hood latch was from rocks that were caught in the latch assembly. Prior to coming in to the dealership, the latch was damaged by someone trying to open the latch assembly.  Unfortunately, Hyundai does not cover rocks getting wedged into a latch.  If you would like us to pursue some type of goodwill with Hyundai, we would be glad to do so.  Since we had no indication this was an issue while you were here, we did not pursue that action.  We look forward to trying to assist you with the expense of the latch and the labor to install it when it arrives.  If we can assist in any other way, please feel free to contact us.

Dave Sams

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