business image

Waikem Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,107 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
64
Total ReScores
4.8
ReScore Average
82
Net Promoter Score ®

Business Details

About

Waikem Hyundai is conveniently located in Massillon, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Waikem Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Waikem Hyundai is conveniently located in Massillon, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Waikem Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(330) 478-0281

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
3748 Lincoln Way East Massillon, OH 44646
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,107 Reviews)

DR
gravatar
DEBORAH R.
Wooster, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/20/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
service department
The people who work here are rude. They promise to call you but dont.
Not Recommended
DAVID S. from Waikem Hyundai responded on 01/20/2014 12:54 PM

I apologize for you not receiving the follow up call you were promised.  While I am aware of recent issues with our phone system which caused us to replace the entire system, that does not excuse us not calling you back.  I will visit with the team to ensure this is addressed and we work to avoid this at all costs.  In the event I can make any experience better for you personally, I would be glad to help you.
Dave Sams

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.