Watermark Hyundai of Marion


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

543 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I am not going to write a review, I just want them to fill my windshirld washer fluid next time."
yes.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:46 AM
Tommy L B. at Watermark Hyundai of Marion responded on 09/22/2017

THANK YOU FOR BRINGING THIS  TO MY ATTENTION   IM  SORRY  WE FAILED TO TOP OFF YOUR WASHER FLUID   ,WE DO APPRECIATE YOUR BUSINESS I WILL CONTACT YOU ON MONDAY TO GET THIS  TAKEN OF HAVE AGREAT WEEKEND

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
DONALD L. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great job!"
My check engine light came on while on my way to work. Even though the shop was booked up 2 weeks out they still got it in the same day. They did a warranty repair, oil change and even washed it! Really, job well done.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 01:17 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/21/2017

THANK YOU FOR YOUR BUSINESS  HAVE A GREAT EVENING

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Vickie E. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Disappointed "
Service was fine and a timely manor. The little things were missing, personal touches that make a dealership special and keep you coming back we're not.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 01:17 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/21/2017

THANK  YOU FOR YOUR BUSINESS ,SORRY WE ARE NOT ABLE  TO WASH & VACUME EVERY CAR ,HOPEFULLEY WE WIL BE ABLE TO OFFER THAT SERVICE ONE  DAY WE APPRECIATE  YOUR FEED BACK  HAVE  GREAT EVENING

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Verified Customer on 09/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly "
Only problem when service called prior of me bringing car rhey would call leave message but not what it was regarding about and returning call. Played phone tag. Would be helpful when they call to let us know what call is regarding instead of saying please call us back
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/17/2017 05:04 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/18/2017

THANK YOU FOR BUSINESS  ,SORRY  FOR THE TAG  HAVE A  GREAT DAY

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Melinda L. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"accommodating"
very good
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 10:00 AM
Tommy L B. at Watermark Hyundai of Marion responded on 09/17/2017

Thank you for for choosing watermark Hyundai for your service needs have a great day

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Ronald N. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Close and well managed"
good service but waited way too long.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 05:52 AM
Tommy L B. at Watermark Hyundai of Marion responded on 09/15/2017

THANK YOU FOR  YOUR BUSINESS SORRY  YOUR SERVICE  TOOK LONGER THAN IT SHOULD  , HAVE  A GREAT WEEKEND

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Andra C. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Marion Hyundai Great, Sure Critic is not"
Dealership is outstanding, this company they use is arrogant that you have to write a comment
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 05:45 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/15/2017

THANK YOU FOR YOUR BUSINESS HAVE  A GREAT WEEKEND

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Lowell S. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a good experience! :)"
Always friendly and fast service - great place!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:08 AM
Tommy L B. at Watermark Hyundai of Marion responded on 09/14/2017

Thank you for for choosing watermark Hyundai for your service needs have a great day 

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Rodney H. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly fast service"
Would recommend to anyone
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 09:56 AM
Tommy L B. at Watermark Hyundai of Marion responded on 09/13/2017

THANK YOU FOR YOUR BUSINESS HAVE  A GREAT WEEK

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Danny B. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly"
Always willing to help
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 09:55 AM
Tommy L B. at Watermark Hyundai of Marion responded on 09/13/2017

THANK YOU WE APPRECIATE YOU & YOUR WIFE  BUSINESS  HAVE A GREAT EVENING 



TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Vanessa E. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff, knowledgeable and picks up my car and returns it to me"
I would highly recommend this place. Bought my last four car here
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 03:18 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/12/2017

WE APPRECIATE YOUR BUSINESS VERY MUCH  HAVE GREAT WEEK

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Laura K. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
I have always been satisfied with the service I receive at Watermark Hyundai.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:26 AM
Tommy L B. at Watermark Hyundai of Marion responded on 09/12/2017

THANK YOU FOR YOUR BUSINESS HAVE A GREAT DAY

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good job/service"
good job
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:06 AM
Tommy L B. at Watermark Hyundai of Marion responded on 09/12/2017

THANK YOU  WE APPRECIATE YOUR BUSINESS

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Frank P. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Grreat Place for Service"
No pressure for extra services with mechanics that know what they are doing. Smiling faces all around, great service specials too!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/11/2017 03:29 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/11/2017

THANK YOU FOR YOUR BUSINESS  HAVE A GREAT EVENING

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
John J. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent!"
Positive!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 02:07 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/11/2017

THANK YOU FOR CHOOSEING WATERMARK  HYUNDAI FOR YOUR SERVICE NEEDS HAVE A GREAT WEEK

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Bobbie H. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service very clean facility"
Knowledgeable





Helpful staff always have the answers to my concerns.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 02:01 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/11/2017

THANK YOU FOR YOUR BUSINESS  HAVE A GREAT EVENING

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Rick M. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Everything was handled perfectly and in a very timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 04:29 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/08/2017

THANK YOU  FOR YOUR BUSINESS HAVE A GREAT WEEKEND

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Lisa P. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's all about the communication."
The service rep at the desk let me know how many customers were ahead of me and assured me they would get to my car even if it was past their closing time.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 11:47 AM
Tommy L B. at Watermark Hyundai of Marion responded on 09/07/2017

Thank you for for choosing watermark Hyundai for your service needs have a great evening 

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Leah B. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were very fast and always polite"
Yes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/05/2017 06:07 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/05/2017

Thank you for for choosing watermark Hyundai for your service needs have a great week 

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Gina M. on 09/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall"
Hate to have to make a trip for recalls.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/05/2017 05:18 PM
Tommy L B. at Watermark Hyundai of Marion responded on 09/05/2017

We appreciate your business thank you, have a good night 

TOMMY BAKER
SERVICE MANAGER 
WATERMARK HYUNDAI OF MARION
618-993-2161 EXT 165
tommybaker1986@gmail.com
Displaying Review 1 - 20 of 543 in total