Reviews that include

Oil Change 86

Problem 56

Care 47

Wayne Hyundai 38

Wayne Mazda 37

Recent Reviews

Jay P.

Philadelphia, PA

09/01/2023

Category: Service

Stay away!

Please to anyone thinking about shopping at this car dealership BEWARE!! Really wish I could give them a half star or less. I Called about a 2021 hyundai and at the time I didn't know I was talking to a "call center".. I offer a price over the phone because I'm 4-5 hours away and was willing to drive to pick up the car. I was told my price was good, so I made an appointment for the next day. The next day I called to confirm my appointment and the price, but this time I reached out to the dealership direct number not the 1-800 number, I was told a manager need to approve my offer, and they will call me back. But I received a call from take a guess!! you guessed it, "The Call Center" telling me everything was good and I was good to come in. Hours later something told me to call before going up there this time I was able to get a hold of a sale Rep (Daniel) and he told me he could have me come in but since my drive is 4-5 hours not going to waste my time. I respect him for being honest with me but you can tell he's an A hole and think he's just the man, but he did do me like the rest of the dealership and trying to BATE me into coming in. At this point I was super upset so I called the call center again and talk to the same girl that's been telling me everything was good with my price and she even got it approved by her manager. She asked can she call me back she wanted to talk to her manager again. She called back less than 5 minutes later talking about the car was "sold" all this happen in less than 10 minutes. I can confirm the car was not sold it's still on the website and if you call they will try to set you up an appointment. Bottom line is stay away from a dealership that needs to BATE you into coming in just to get a sale. Places like this have no integrity. They will have you talking to a call center and the call center people will lie to you and telling you anything just to get you in the door. No integrity, liars, shady business = bad business... Stay away!

View all Reviews

Businesses Near You

Bob Crevaux's Wayne Auto Works

4.9

(378 Reviews)

Pompton Plains Service & Towing

5.0

(104 Reviews)

RSW Auto - Kinnelon

5.0

(35 Reviews)

Luke's Auto Service