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Wayne Auto Mall Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,146 Reviews)
60
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Score Details

5 stars
71%
4 stars
15%
3 stars
5%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
217
Total ReScores™
4.6
ReScore™ Average
60
Net Promoter Score ®

Business Details

About

Wayne Auto Mall Hyundai is located in Wayne, NJ. We have the technology and staff to keep your vehicle running like new. Call us today to schedule an appointment with our Service Center. Wayne Auto Mall Hyundai is located in Wayne, NJ. We have the technology and staff to keep your vehicle running like new. Call us today to schedule an appointment with our Service Center.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(973) 646-0300
Closed
Business Hours

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
7:30 AM - 7:00 PM
Sun
closed
* Eastern Time (US & Canada)
1244 State Route 23 Wayne, NJ 07470
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,146 Reviews)
Write a Review
Recent Reviews
MM
gravatar
Mauro M.
Lake Hiawatha, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/01/2023
0
Category: Service
Horrible service experience
The sales experience was pretty good, I was able to get in and out of the dealership pretty quick. Bought a certified pre owned elantra with 15k miles. Suddenly the car start button started failing randomly. I called the service dept 3 times, and was told an advisor will call me right back. Well, nobody did call me so I called them a 4th time. The service advisor told me they have no service appointments available until February 2024! (It is now September). I explained them that this was unacceptable, my first car payment is not even due and this car is already leaving me stranded. The advisor told me I could drop the car off for few days, but they would have no loaners to give while the car is being checked. I told him it didn’t make sense, I shouldn’t be the one being inconvenienced but he told me there was nothing he could do. As I’m writing this review, my car is no longer starting (not even with a remote start). If I could return this garbage and forget about this dealership all together I would.
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