92% Would Recommend
Latest Review 2 days ago
Bob R. on 06/26/2017
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Spoke with Angelina. She said this business provided very nice customer service.
Vehicle: Volvo S80
Category: Service
Service Date: 06/19/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Bryan H. on 06/26/2017
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Bryan said the service was great.
Vehicle: Kia Optima
Category: Service
Service Date: 06/21/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Brady C. on 06/21/2017
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Brady said the business was really helpful and fast. They didn't charge for anything he didn't need.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/07/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Steve M. on 06/20/2017
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Steve said the staff at this business were able to work him in and he was taken care of real quick. He would recommend them for service.
Vehicle: BMW 530xi
Category: Service
Service Date: 06/09/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Tessa B. on 06/20/2017
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Tessa said the business didn't initially think there were problems with the vehicle even though she told them what the problem was. The service manager came over and fixed the problem for her even though the other employees didn't believe her. Otherwise the business was great.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/02/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
John R. on 06/06/2017
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"Service call"
Great service
Don't charge you for services or parts not needed
Vehicle: Mercedes-Benz SL500
Service Date: 05/09/2017
Review Created: 06/06/2017 06:30 AM
John B. on 06/03/2017
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John said the employees are excellent people and they did everything they said they would do.
Vehicle: Subaru SVX
Category: Service
Service Date: 05/31/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Joe R. on 05/23/2017
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Joe said the business is good.
Vehicle: Fiat 500
Category: Service
Service Date: 04/24/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 05/24/2017

Thank you for your review Joe.  We value your business and look forward to having you back again soon.

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Becky A. on 05/16/2017
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Becky said she still hears a rattling sound.
Vehicle: Acura MDX
Category: Service
Service Date: 04/27/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 05/17/2017

Thank you for your honest review Becky.  I'm having our service advisor Lynnette call you to discuss your issue.  I am confident we'll have it resolved to your satisfaction.  Feel free to contact me with any questions/comments you may have.


Kevin Pinkham
Weston Auto Gallery
General Manager

(970) 377-3333 ext. 4
(970) 599-2775 cell
Oakley R. on 05/05/2017
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Oakley said she liked the lady she dealt with. They were a good local organization and she liked supporting them. They always provide good service.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 05/01/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 05/24/2017

Thank you for taking the time to review our service department.  We strive to keep our customers happy every day!  Glad to hear you are happy with your service.  Look forward to seeing you again in the future.

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Mark T. on 04/19/2017
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Mark said the employee, Kevin at this business was pretty cool, straight forward and honest.
Vehicle: Porsche Boxster
Category: Service
Service Date: 04/12/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Jeffrey C. on 04/15/2017
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"Detail"
Had my car detailed after a long road trip . car is 12 yrs old so i didnt expect "new". It looked great after the cleaning/detail. I did think however there was a few spots that might have come out if a little more "elbow grease" was applied. Overall very happy
Vehicle: Volkswagen Passat
Service Date: 04/11/2017
Review Created: 04/15/2017 05:43 AM
Chevy M. on 04/08/2017
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Chevy said this business provided him with good service.
Vehicle: BMW 325i
Category: Service
Service Date: 03/31/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Jeffrey C. on 04/07/2017
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Jeffrey said this business was great.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 04/05/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Steve M. on 04/07/2017
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Steve said this business seemed knowledgeable and helpful.
Vehicle: Ford F-250 Super Duty
Category: Service
Service Date: 04/04/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Mary P. on 03/30/2017
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"Detailing my 10 year old Subaru"
Anthony did a great job detailing my 10 year old Subaru Forester. It was so smooth and shiny on the outside and inside. Window glass was gleaming and the headlights will be much brighter after he worked on them. Great Job!
Vehicle: Subaru Forester
Service Date: 03/27/2017
Review Created: 03/30/2017 04:32 PM
Kevin P., General Manager at Weston Auto Gallery responded on 03/30/2017

We are very fortunate to be able to offer great detailing services from Tony.  He is awesome!

Thank you for your business.

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
Mike R. on 03/29/2017
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Mike said the service provided by this business was great, and he loved working with Joe.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 03/24/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 03/30/2017

Always happy to see your vehicle in for service Mike.  We believe that Joe is the best Mercedes-Benz tech around.  Very fortunate to have him on our team.

Thanks for your business.  It is greatly appreciated.

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
Jorge H. on 03/27/2017
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Jorge said this business provides good service.
Vehicle: BMW 135i
Category: Service
Service Date: 03/02/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 03/28/2017

Jorge,
Thanks for your visit to our service department.  Greatly appreciate the business.  Look forward to servicing the BMW 135i in the future.

Thanks,

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Andy B. on 03/24/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Andy said this business put a paint chip on his door when he took his vehicle in for an oil change. They told him they did not do it but he will no longer return to them.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 03/16/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 03/25/2017

We greatly appreciate all our customer's feedback here at Weston Auto Gallery.  Both good and bad- as we do not filter our customer's reviews.  That being said, after reviewing our security video for the day that Andy brought it in for service, I could not find any evidence that we caused this "damage".  Nor is there any proof that this occured on our lot or service bay.  We certainly would have taken care of this for our customer had there been any doubt that we were responsible.

Regards,

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
Jim R. on 03/22/2017
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Jim said a staff member named Joe was a good mechanic.
Vehicle: Mercedes-Benz SL500
Category: Service
Service Date: 02/22/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 03/30/2017

Very happy to have you as a customer Jim.  We agree that Joe is a very good Mercedes-Benz mechanic.

Thank you for your business.

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
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