92% Would Recommend
Latest Review 12 days ago
Matthew C. on 11/08/2017
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"Quick good reasonable priced repairs"
Problem quickly diagnosed and repairs made in less than half hour.
Vehicle: Mercedes-Benz CLK-Class
Service Date: 10/31/2017
Review Created: 11/08/2017 05:52 AM
Kevin P., General Manager at Weston Auto Gallery responded on 11/09/2017

Glad you had the chance to get your car into us and quickly diagnosed Matthew.  Please remember us for all your maintainence needs as well.

Kevin Pinkham

Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Karina K. on 10/25/2017
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Karina said the business was helpful and fair.
Vehicle: BMW 5 Series
Category: Service
Service Date: 10/13/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 11/07/2017

Thanks Karina for the review.  Glad we could resolve your issues with the BMW.

Thanks,

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Christine H. on 10/24/2017
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Christine said the staff was great to work with.
Vehicle: Mercedes-Benz SLK-Class
Category: Service
Service Date: 10/11/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 11/07/2017

Thank you Christine for your review of our dealership.  Enjoy your SLK and remember us in the spring.

Thanks,

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Kelly R. on 10/17/2017
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Kelly said the service provided by this business so far has been good. He is really happy with them.
Vehicle: Mercedes-Benz E550
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 11/07/2017

Thank you Kelly for your review.  We love Mercedes-Benz and Joe is one of the best in the business.  Look forward to seeing you again for your next service.

Thanks,

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Mark M. on 09/29/2017
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Mark said the business did a good job.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 08/14/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 09/30/2017

Thanks for your review Mark.  Look forward to seeing you again, and soon!

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Tory N. on 09/15/2017
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Tory said he had his windows tinted, and so far the work is good. He will have to see how they hold up after a couple of months.
Vehicle: Jaguar XF
Category: Service
Service Date: 09/05/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 11/07/2017

Tory, thanks for the review and your business.  We source window tinting from a local shop.  It has a lifetime guarantee, so if you have any problems don't hesitate to call us.

Thank you and enjoy your Jaguar!

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
HAMAD A. on 09/05/2017
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"Great Detailing"
I detailed my 13 Ford Mustang, the car looked amazing after the detail but calipers were still dirty for some reason, a stain was still inside the cup holder and when you open up the trunk there was dirty near the hydraulic braces that lift the trunk open. other than this it was amazing to work
Vehicle: Ford Mustang
Service Date: 08/26/2017
Review Created: 09/05/2017 12:18 PM
Bobbe O. on 07/28/2017
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Bobbe said they are friendly.
Vehicle: Audi A4
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 09/12/2017

Good to have you back again Bobbe.  Glad we could take care of your Audi A4.  Greatly appreciate the business.

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
David P. on 07/23/2017
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David said he would recommend the business for service.
Vehicle: Mercedes-Benz E55
Category: Service
Service Date: 07/03/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Judy W. on 07/23/2017
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Judy said everyone was friendly, efficient and helpful at the business.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/05/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Austin C. on 07/21/2017
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Austin said Tony has been extremely helpful from the point when he walked in the door to the time when his complimentary service was done. He has friends that have purchased vehicles from the business because of his experience.
Vehicle: Volvo S80
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Julio A. on 07/20/2017
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Julio said this business is pricey.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/05/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 07/26/2017

 Julio, greatly appreciate your input.  We value you as a customer and understand your concerns about paying too much for your service.  Upon investigation we found our prices to be on par with what Ford would charge you for an oil change.  Hope you are enjoying your SHO.  Also, look for our customer loyalty card comining soon!  Buy 3 get 1 free on oil changes.

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Richard M. on 06/28/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Richard said he took his vehicle to this business for a brake check and told them if it needed brakes, to fix it. He also told them that when his vehicle hit around 70 or 75 miles per hour or when he applied the brakes, he could feel the wheels wobble. He got the tires rotated and noticed the rotors weren't functioning properly. He got his vehicle back and paid $300 just for the brake pads but they did not change the rotors. He brought his vehicle in for preventative maintenance for the transmission oil. He also went to get the serpentine belt, and the tensioner pulley checked. He left his vehicle with the service manager the night before and they told him he would be called the next day and informed if the serpentine belt needed to be fixed. He did not hear from them all day and he finally called them just before 5:00 pm to find out what was going on. They gave him one excuse after another so he told them he would pick his vehicle up the next day, even though he was told it would be ready that same day. The serpentine belt did need to be fixed and they fixed it. The tensioner pulley was fixed but they never called him to tell him they were going to fix it. He would like to see this business go back to the standards they used to abide by when he first bought his vehicle there. He misses the true customer service they used to display when they would tell customers what was going on.
Vehicle: Acura TL
Category: Service
Service Date: 06/01/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Kevin P., General Manager at Weston Auto Gallery responded on 07/26/2017

Richard,
Thank you for your review.  We stive to offer the best service available for Northern Colorado and beyond.  Would like to correct this issue with you as soon as possible.  Please get in touch with me personally.  I'm sure we can come to a resolution that will satisfy your concerns.

Kevin Pinkham
Weston Auto Gallery
General Manager
(970) 377-3333 ext. 4
(970) 599-2775 cell
Bob R. on 06/26/2017
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Spoke with Angelina. She said this business provided very nice customer service.
Vehicle: Volvo S80
Category: Service
Service Date: 06/19/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Bryan H. on 06/26/2017
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Bryan said the service was great.
Vehicle: Kia Optima
Category: Service
Service Date: 06/21/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Brady C. on 06/21/2017
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Brady said the business was really helpful and fast. They didn't charge for anything he didn't need.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/07/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Steve M. on 06/20/2017
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Steve said the staff at this business were able to work him in and he was taken care of real quick. He would recommend them for service.
Vehicle: BMW 530xi
Category: Service
Service Date: 06/09/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Tessa B. on 06/20/2017
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Tessa said the business didn't initially think there were problems with the vehicle even though she told them what the problem was. The service manager came over and fixed the problem for her even though the other employees didn't believe her. Otherwise the business was great.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/02/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
John R. on 06/06/2017
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"Service call"
Great service
Don't charge you for services or parts not needed
Vehicle: Mercedes-Benz SL500
Service Date: 05/09/2017
Review Created: 06/06/2017 06:30 AM
John B. on 06/03/2017
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John said the employees are excellent people and they did everything they said they would do.
Vehicle: Subaru SVX
Category: Service
Service Date: 05/31/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
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