Reviews
SG
Stephanie G.
Fort Collins, CO
Land Rover Range Rover Evoque
Verified
Stephanie said the staff make service easy, quick, and they are all nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
CK
Curt K.
Erie, CO
Mercedes-Benz GLK-Class
Verified
Curt said this business was ready for him at the appointment time. They did a really good job, and test drove the vehicle. It was very convenient, and he really appreciates it. This business has become one of his favorites. He will contact this business next time he is in need of service, or wants to purchase a vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Ronald B.
Cheyenne, WY
Mercedes-Benz S600
Verified
Ronald said the staff always treat him well.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Dennis B.
Anchorage, AK
Mercedes-Benz GL-Class
Verified
Oil change and maintenance checkup
I was sceptical seeing all the new faces recently. They have had some turnover in personal, but the service did not change. They have always treated me right and Joe (their mechanic) is still there and is awesome.
They also did a nice job detailing my Mercedes GL 450 after we got back from a 10 day camping trip.
They also did a nice job detailing my Mercedes GL 450 after we got back from a 10 day camping trip.
Recommended
MJ
Merja J.
Colorado
Mercedes-Benz GLK-Class
Verified
Merja said the personnel at the front desk were not polite.
Recommended
This review was collected via phone interview by Customer Research Inc.
JY
Jay Y.
Colorado
Toyota Tacoma
Verified
Jay said Niko was very helpful and explained the tire selection well.
Recommended
This review was collected via phone interview by Customer Research Inc.
SP
Sheila P.
Fort Collins, CO
Mercedes-Benz SL-Class
Verified
Sheila said the business always tells her what is going on and does a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
Robert H.
Fort Collins, CO
Chevrolet Camaro
Verified
Robert said the business did a great job and he was really happy with their performance.
Recommended
This review was collected via phone interview by Customer Research Inc.
BR
Bud R.
Cheyenne, WY
Mercedes-Benz 400E
Verified
Bud said his vehicle is running smoothly, it's in great shape and it was great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Jeff P.
Broomfield, CO
BMW 128i
Verified
The staff and their knowledge!!!
Westin has been nothing the professional. We have bought e vehicles from then and continued service on them. We commute from Denver for the service because of the card and reliability.
Recommended
KB
KAT B.
Audi A4
Verified
Outstanding
The service department is efficient and thorough. The team got me in quickly and took care of the problem in a timely manner. The overall experience was outstanding!
Recommended
CF
Craig F.
Fort Collins, CO
Mercedes-Benz GL-Class
Verified
Great service and highly qualified mechanics.
Consistent performance.
Recommended
HG
Horvath G.
Loveland, CO
Porsche Cayenne
Verified
Horvath said he loves the business and Joe always does a great job. The price for his most recent visit was more costly than expected. The vehicle had to stay at the business for a few more days than originally planned.
Recommended
This review was collected via phone interview by Customer Research Inc.
FC
Franklin C.
Glen Haven, CO
Mercedes-Benz E320
Verified
Franklin said Joe has been his mechanic for 20 years, and he does a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
BF
Benjamin F.
Greeley, CO
Jeep Grand Cherokee
Verified
Benjamin said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
RL
Ruby L.
Eaton, CO
Mercedes-Benz GL-Class
Verified
Ruby said the guy in the front office is rude, and when he is there she is miserable. However, she would still recommend this business because Joe always does a great job and is nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
SK
Shaianne K.
Loveland, CO
Audi Q5
Verified
Spoke with Jordan. He said he found problems with the vehicle after he brought it home. There were things that were neglected that the staff could have taken care of. The buying experience was pleasant, though. There was also an issue with trying to make a follow up call. The person he originally spoke to stopped working at the business, and the same standards were not met with the next staff member he spoke to.
This review was collected via phone interview by Customer Research Inc.
SR
Sharla R.
Fort Collins, CO
Lexus RX 350
Verified
Sharla said she has had so many issues, Every time she calls the business she gets a rude person who tells her she needs to call the service telephone number. She said the business did an oil change with out letting her know about it and she did not pay. She would not recommend anyone go to the business until she gets all her issues addressed.
This review was collected via phone interview by Customer Research Inc.
RM
Richard M.
Greeley, CO
Acura TL
Verified
Richard said he had no issues with the service. Jason was fantastic. The visit was great and so were the repairs. The manager was a super guy who really knew the meaning of customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RP
Rachelle P.
Colorado
INFINITI FX35
Verified
Rachelle said they did a good job and they were quick in getting the work done. It was a good job, overall.
Recommended
This review was collected via phone interview by Customer Research Inc.