William's Automotive Care Sonoma


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

264 Reviews

97% Would Recommend
Latest Review 9 days ago
Elda S. on 09/14/2017
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Elda said the employees were honest. They did a good job and she couldn't ask for nicer employees.
Vehicle: Honda CR-V
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. on 09/08/2017
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Bill said he would recommend this business for service.
Vehicle: Toyota Tundra
Category: Service
Service Date: 09/05/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
ELIZABETH A. on 09/07/2017
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"Great service!"
My car broke down over a holiday weekend and I left it on their lot with a note. They fixed it right away and kept in constant contact with me about the issues my car was having. I do appreciate how professional and helpful everyone was! I highly recommend them!!
Vehicle: Toyota Highlander
Service Date: 09/06/2017
Review Created: 09/07/2017 04:18 PM
Anita and Lupe T. on 09/03/2017
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"ac sound rattle noise when hot outside 100 plus "
Rattle noise very fant but stilll can hear it after the 3rd repair on same parts its gatta be ????
But only hear when ac on and it's hot whether 100 but I try not use ac tell I can save money to take to the ford dealer and have a trained professional mechanic look at the car
Vehicle: Ford Focus
Service Date: 08/15/2017
Review Created: 09/03/2017 07:52 AM
ROSEMARY M. on 09/01/2017
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"good,honest people"
quality service.Easy to get in and out. Have gone there for years! Rosemary McCarthy
Vehicle: Toyota Prius c
Service Date: 08/03/2017
Review Created: 09/01/2017 12:58 PM
Bob A. on 08/29/2017
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Bob said they did a good job. They were on time and he has used them for a while. He likes using them.
Vehicle: Subaru Legacy
Category: Service
Service Date: 08/18/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
LEE W. on 08/14/2017
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"Great customer service"
Old fashioned customer service practiced here. They even offer a free ride home
Vehicle: Ford Fusion
Service Date: 08/11/2017
Review Created: 08/14/2017 08:23 PM
Mark P. on 08/12/2017
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Spoke with Susan. She said the business is great, and everything was perfect but they are a little expensive.
Vehicle: Mitsubishi Montero Sport
Category: Service
Service Date: 07/28/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Joe and Karen W. on 08/11/2017
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"Friendly, reliable service"
We've taken our cars to William's for years. This shop has the knowledge and experience to keep our cars running well, and the prices are fair. What I really appreciate is that they look ahead and let us know what will need service soon (tires, brakes, etc.). And they're local. Why go anywhere else?
Vehicle: Toyota RAV4
Service Date: 08/09/2017
Review Created: 08/11/2017 11:21 AM
Elizabeth B. on 08/09/2017
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Elizabeth said everything was great, except the business did not tell her everything that was wrong with her vehicle. It was listed on the print-out, but it could have been fixed while she was there, and she would have paid for it. Everyone was very nice there.
Vehicle: Ford Escape
Category: Service
Service Date: 08/04/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Vince N. on 08/03/2017
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"Best in Sonoma"
Friendly, knowledgeable, professional, accommodating
Vehicle: Kia Soul
Service Date: 08/02/2017
Review Created: 08/03/2017 10:16 AM
Anita and Lupe T. on 08/03/2017
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"Under warenty "
Needed to change out parts that seem to be sub standerd still makes that noise
At this current time my trust in you is about 1 out of 5 just so you know
Might start going to other shop
Vehicle: Ford Focus
Service Date: 08/01/2017
Review Created: 08/03/2017 07:06 AM
ROSEMARY M. on 08/01/2017
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"Nice people, who know what they're doing."
explained what needed to be done,answered questions. Very trustworthy! I've been going there for years.
Vehicle: Toyota Prius c
Service Date: 07/25/2017
Review Created: 08/01/2017 11:01 AM
Daniel S. on 07/28/2017
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Daniel said this business did a good job and they got the work done on time. The personnel were nice.
Vehicle: BMW 3 Series
Category: Service
Service Date: 07/24/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Tommy B. on 07/26/2017
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Tommy said this business is really communicative. They are reasonable and were very clear and open with the work they were doing.
Vehicle: Lexus GS 300
Category: Service
Service Date: 07/03/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Sherman B. on 07/18/2017
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Spoke with Louise. She said the they scheduled her appointment very quickly. She didn't have to wait several days. They had the vehicle ready as soon as they could and they didn't overcharge. The staff were very nice. She has been visiting this business for years and she likes them.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Don W. on 07/15/2017
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Don said he has already recommended the business. They take very good care of his vehicle.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 06/23/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Richard M. on 07/11/2017
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Richard said the business always does a good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/10/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
David D. on 07/05/2017
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"Wiliam."
William has, for years, done an excellent job of doing what is needed, and explaining what is needed - when. he makes me feel good.
Vehicle: Mitsubishi Eclipse
Service Date: 06/14/2017
Review Created: 07/05/2017 10:51 AM
MARY S. on 07/04/2017
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"Great service!!"
I trust Williams Auto Care. I've been a very satisfied customer for close to 30 years
Vehicle: Ford Aerostar
Service Date: 06/26/2017
Review Created: 07/04/2017 09:54 AM
Displaying Review 1 - 20 of 264 in total