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Zimbrick Hyundai Eastside

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,758 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
73
Total ReScores
4.8
ReScore Average
79
Net Promoter Score ®

Business Details

About

Zimbrick Hyundai Eastside is here to assist you every step of the way, from parts and service to help with financing. Our commitment to excellence is a major reason why we have developed such a loyal client base. Zimbrick Hyundai Eastside is here to assist you every step of the way, from parts and service to help with financing. Our commitment to excellence is a major reason why we have developed such a loyal client base.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(608) 442-1122

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (US & Canada)
5433 Wayne Terrace Madison, WI 53718
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,758 Reviews)

RC
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RUSSELL C.
Madison, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/02/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Don't bring your vehicle here
Brought my vehicle in and when talking to the service person at the desk, they said replacing the front axle and several additional components should fix the ABS and Traction Control System lights that were lit up on my dash. When I picked my vehicle up, the lights were still on. I called back when the service person was back in and he said his original claim was the repairs might fix the issue and suggested that I would need to bring the car back in so they can hook it up to the diagnostic computer at an additional charge. Very much a bait and switch type tactic. Tell me the repairs should fix the problem, but then it doesn't, so I need to bring it back in for additional charges because they didn't fix it right the first time. Never going back and will tell everyone I can to avoid this place. Bad business.
Not Recommended
MIKE B., Service Manager from Zimbrick Hyundai Eastside responded on 06/02/2015 09:40 AM

Russell,
I am sorry for the confusion on the CV axle. When we did the multi point inspection we found the cv boot torn and leaking grease and the tone ring was broken. The broken ring can cause the traction light to be on however there are rings and sensors on all 4 wheels. The offer to diagnose the traction light at no charge and use of a free loaner is still available. Please give me a call. Mike Barth 608-316-8939

Mike Barth
608-663-8939
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