Zimbrick Hyundai West


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

720 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
95% Would Recommend
79% Business Response
Latest Review about 5 hours ago
Terri D. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terri Dzioba "
Great staff!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 06:00 PM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely service"
Great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:02 AM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The service is always good.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/18/2017 08:43 AM
CHAD F. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great, friendly service, but..."
It's always been a pleasant experience when I have had any of my Hyundai's serviced at Zimbrick. I had requested a tire rotation this time. The service notes indicated no tire rotation was needed, but I was still charged for one. Doesn't seem right to me, but perhaps this is just normal? I'm just glad I didn't ask for something more expensive that I didn't need but still would have been charged for!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 04:14 AM
WILLIAM F. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
would recommend
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 11:23 AM
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Customer Service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:24 AM
Daniel D. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service appointment."
Clean, friendly, efficient.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 07:10 AM
Elizabeth K. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
They get my car right in and I am done in no time
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 06:31 PM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Great crew. Got in and out with great service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 04:42 PM
Betty C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and friendly"
Love them there
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 01:10 PM
Eva J. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A good place to fix and maintain your car"
I have taken my car here for the past 10 years because I trust the mechanics and their work. All the workers are curteous and friendly.
Vehicle: 2006 Hyundai Accent
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/11/2017 06:38 PM
Clint K., Service Manager at Zimbrick Hyundai West responded on 08/14/2017

Eva, thanks for the great review.  I will make sure to pass your kind words along to everybody here.  We look forward to helping you keep vehicle running great and seeing you here for another 10 years.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Steve K. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly"
Yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/11/2017 06:25 PM
Clint K., Service Manager at Zimbrick Hyundai West responded on 08/14/2017

Thanks for the great review.  I am happy to hear everything was quick and easy for you.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Ibelisse L. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Yes
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/11/2017 05:06 PM
Clint K., Service Manager at Zimbrick Hyundai West responded on 08/14/2017

Thanks for the great review.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

JESUS G. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional. "
My experiences have always been top shelf. Everyone is vey professional. I will definitely get my car serviced here again and again.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 02:08 PM
Clint K., Service Manager at Zimbrick Hyundai West responded on 08/14/2017

Thanks for the 5 star review.  We look forward to helping you keep your vehicle running great as you bring it in for service.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

MARTIN Z. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Friendly staff w ork done on time
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:37 AM
Clint K., Service Manager at Zimbrick Hyundai West responded on 08/14/2017

Thanks for the 5 star review.  Glad we were able to get you in and out and on time.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

PAUL R. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Everything great, as usual!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 05:51 AM
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Cristian A C. at Zimbrick Hyundai West responded on 08/10/2017

Thank you for taking your time to do our survey,
We hope to see you again
Have a great day!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service at a fair price"
service was completed in timely manner and done excellently. would definitely recommend.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:43 PM
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Cristian A C. at Zimbrick Hyundai West responded on 08/09/2017

Glad you loved our service,
We hope to see you soon.

Have a great day!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com

Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Great job - fast.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:31 PM
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Cristian A C. at Zimbrick Hyundai West responded on 08/09/2017

Glad you loved our service,
We hope to see you soon.

Have a great day!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Chadi H. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Team"
Great customer service as always! Took care of all of my service needs quickly.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/08/2017 09:16 AM
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Cristian A C. at Zimbrick Hyundai West responded on 08/09/2017

Glad you loved our service,
We hope to see you soon.

Have a great day!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
LEOPOLD W. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A great dealership"
Zimbrick Hyundai is the most helpful and honest dealership I've ever done business with.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/07/2017 11:18 AM
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Cristian A C. at Zimbrick Hyundai West responded on 08/09/2017

Glad you loved our service,
We hope to see you soon.

Have a great day!

Clint Kalscheur
Service Maneger
608-277-2266
clint.kalscheur@zimbrick.com
Displaying Review 1 - 20 of 720 in total