I’ve been taking my Volvo to these guys for 4 years now and couldn’t be more pleased. Probably the mo
st honest mechanics I’ve ever experienced. And they always try to explain exactly what is wrong and what has been done to your car. Highly recommended.
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Excellent service and communications. Austin kept me timely informed of diagnoses and then repair st
atus. No attempts to upsell additional services, and zero surprises in pricing. Very fair and reasonable. Will definitely return to Grand Automotive for all of my vehicles.
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I recently had by 2015 Sonata in for its scheduled maintenance and was very pleased with my overall
experience especially my interaction with Jay. I was however frustrated when it came time to pay my bill. I attempted to use my debit card but it was rejected Both when I inserted it into your machine and when your cashier attempted the process. As a result my only option was to use my credit card, which cost me an extra $45. I was frustrated because I had earlier that same day successfully used my debit card and ,after retrieving my car, I had another occasion the same day to successfully use my debit card. My conclusion is that the problem was with your machine not my debit card.
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