Chino Automotive Services

Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

60 Reviews

93% Would Recommend
Latest Review 12 months ago

Reviews


ER
Eilen R.
California
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Eilen said the employees were honest, quick, and took care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

GR
Griselvo R.
Chino Hills, CA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Griselvo said the business had good service.
This review was collected via phone interview by Customer Research Inc.

MS
Martin S.
Bloomington, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Martin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JW
Jean W.
Chino Hills, CA
Dodge Sprinter
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/21/2018 Category: Service
Jean said she waited longer than necessary for an oil change, but the staff was very nice.
This review was collected via phone interview by Customer Research Inc.

MU
Matheew U.
Chino, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Matheew said the business was willing to work with him with payment options. The staff provided fast, timely service and had great communication.
This review was collected via phone interview by Customer Research Inc.

JM
Jonathan M.
Chino, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Jonathan said he is extremely satisfied with the facility. They are looking forward to doing future business. They were initially recommended by family and are now very happy with the outcome. The employees are extremely helpful in a time of need. Their customer service was outrageously amazing.
This review was collected via phone interview by Customer Research Inc.

WK
Waqar K.
Chino Hills, CA
Volkswagen Touareg 2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Waqar said the business is always courteous and professional. It does a good job.
This review was collected via phone interview by Customer Research Inc.

RB
Rob B.
Crestline, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Rob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AN
Adrian N.
Riverside, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Adrian said this business provided good work.
This review was collected via phone interview by Customer Research Inc.

BW
BRANDON W.
Montclair, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Fast service good communication
Always a pleasure dealing with AR Motorworks

DW
Danielle W.
Riverside, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Spoke with Roland. He said he was happy that they took care of the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Ontario, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Larry said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

KT
Katherine T.
Rialto, CA
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Katherine said Joe is a great person.
This review was collected via phone interview by Customer Research Inc.

TG
Tere G.
Chino, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Tere said the service was good. The check engine light is still on so she is going back towards the end of the week at the advice of a staff member for them to pull a code on the vehicle. The staff was responsive and Harry was a nice guy.
This review was collected via phone interview by Customer Research Inc.

AR
Anthony R.
Pomona, CA
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/21/2017 Category: Service
Anthony said he continues to have the same problem. He has been going to this business a long time, but lately they are not meeting his expectations.
This review was collected via phone interview by Customer Research Inc.

JW
Joe W.
Upland, CA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Joe said he likes the business and he has recommended them.
This review was collected via phone interview by Customer Research Inc.

AP
A. P.
Claremont, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/01/2017
Terrible Service
They took over three weeks to do a job that they said would take three days. They overcharged me and were disrespectful and shady. Every time I went in I had to wait several hours and they kept postponing the day they said it would be ready with no notice. The boss offered me a full refund because it took so long and I had to go somewhere else to get it done, yet when I went in to get the refund he would only give me 10% the total cost. Do not go here.

KP
Keven P.
Bloomington, CA
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Keven said his experience was really good. The staff took care of him. They were easy to work with, and they got the work done quickly.
This review was collected via phone interview by Customer Research Inc.

RA
Rogelio A.
Pomona, CA
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2017 Category: Service
Rogelio said he had to take his vehicle back to this business the next day because there was still something wrong with it. In addition, they forgot to do the oil change that was supposed to have been included in the service. They took care of the problem, but they should be more careful and make sure everything is getting done.
This review was collected via phone interview by Customer Research Inc.

WC
W. C.
San Bernardino, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
W. said this business did a very good job taking care of his vehicle. He stated they made him feel comfortable that they know what they are doing.
This review was collected via phone interview by Customer Research Inc.