Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1138 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


MK
Malia K.
Chino, CA
Toyota Sequoia
Verified Customer
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05/17/2019 Category: Service
Malia said the staff knew what they were doing and took care of everything.
This review was collected via phone interview by Customer Research Inc.

JH
Jerry / Sharon H.
Chino Hills, CA
Chevrolet Corvette
Verified Customer
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05/15/2019
This is your car repair Shop!
We can't recommend this shop enough. We have been here several times, and each time, everyone is so very nice and helpful! They are also super honest, which is so rare for an automotive place. I'm not a car mechanic, so I have to reply on them, and they won't fix something that doesn't need fixing, how refreshing is that! Next time your car even sneezes, you're in good hands with The Care Shop!

JD
Juan D.
Chino Hills, CA
Chevrolet Silverado SS
Verified Customer
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05/15/2019 Category: Service
Juan said the staff was nice.
This review was collected via phone interview by Customer Research Inc.

AB
Aaron B.
Lake Forest, CA
Ford Escort
Verified Customer
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05/15/2019 Category: Service
Aaron said the staff was personable and provided timely service. They did a great job putting the mirror back on.. He enjoyed the service.
This review was collected via phone interview by Customer Research Inc.

SS
Sam S.
Chino Hills, CA
Lexus ES 350
Verified Customer
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05/14/2019
Great service
We have been using The Care Shop for years and have never been disappointed. Great and reliable service every time.

GS
Gerald S.
Chino Hills, CA
Chevrolet Avalanche
Verified Customer
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05/13/2019 Category: Service
Gerald said he has been there many times before, and he really likes the staff and the service.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Ontario, CA
Hyundai Veloster
Verified Customer
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05/12/2019
Great Service
Mark gives great advice and great service

Verified Customer
Ontario, CA
Chevrolet Cobalt
Verified Customer
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05/05/2019
Great people and service
always provide fast and good service

EL
Erik L.
Chino, CA
Honda Accord Sdn
Verified Customer
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04/24/2019
Great service again
Friendly and honest as usual

GL
Gary L.
Chino, CA
Hyundai Accent
Verified Customer
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04/23/2019
Best ever.
In an era with a lot of" me first" it is a relief to find a business that really does care about quality work. As as a proverbial "senior citizen" that is a huge relief and a comfort .

GW
Geno W.
Corona, CA
Ford F-150
Verified Customer
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04/18/2019
As advertised... highly recommend!
After my initial visit, I will be going there for all of my automotive maintenance. I tried The Care Shop based on their rating and reviews and I was impressed. They even have a process that allows you to drop your vehicle off after hours. Thanks for your help Mark!

VK
Valerie / Ray K.
Chino Hills, CA
Nissan Altima
Verified Customer
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04/18/2019
Reliable and trustworthy
The Care Shop has always taken great care of our cars.

JN
Jim N.
Chino Hills, CA
Honda Civic
Verified Customer
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04/15/2019 Category: Service
Jim said he is satisfied and he thinks the staff is correct.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Diamond Bar, CA
Cadillac Seville
Verified Customer
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04/11/2019
2003 Cadillac Seville
My 2003 Cadillac Seville could not pass the smog inspection test, so I took the car to the Care Shop.
They spend hours trying to fix the problem, to make it able to pass the smog inspection, but as it turned out the transmission needed repair or replacement, among other things, to make this possible.
The cost of repair or replacement of the transmission, was not worth the expense, since the car's blue book value was very low.
I decided to junk the car.
For all their work performed, they only charged a nominal service fee.
I recommend them highly.
E.M.
The Care Shop is very reputable and honest.

HB
Harold B.
Chino Hills, CA
Nissan Versa
Verified Customer
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04/09/2019 Category: Service
Harold said the business's mechanic was knowledgeable, patient, and timely.
This review was collected via phone interview by Customer Research Inc.

RS
Ron S.
Chino, CA
Buick
Verified Customer
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04/05/2019
Great staff!!
They are knowledgeable and fair with great attention to detail. Hard to find an honest quality shop.

MB
Mike B.
Chino, CA
Volkswagen Jetta Sedan
Verified Customer
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04/02/2019
Quick fix
The team did a great job of getting my daughter back on the road. 3 hours from drop off to completion. Thank you Care Shop! You really do care.

SK
Summer K.
Chino, CA
Toyota Avalon
Verified Customer
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03/20/2019 Category: Service
Summer said the business was attentive about all her concerns, and were reasonable about their prices and advice.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Chino, CA
Ford Escape
Verified Customer
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03/15/2019 Category: Service
George said the business has the best facility in the area.
This review was collected via phone interview by Customer Research Inc.

WO
William / Irene O.
Chino Hills, CA
BMW 3 Series
Verified Customer
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03/10/2019
THE BMW REPAIRS
The CARE shop has a pleasant atmosphere, pleasant personnel, and very honest management.
Williams