Chino Automotive Services

Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

60 Reviews

93% Would Recommend
Latest Review over 1 year ago

Reviews


JW
Joe W.
Upland, CA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Joe said he likes the business and he has recommended them.
This review was collected via phone interview by Customer Research Inc.

RA
Rogelio A.
Pomona, CA
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2017 Category: Service
Rogelio said he had to take his vehicle back to this business the next day because there was still something wrong with it. In addition, they forgot to do the oil change that was supposed to have been included in the service. They took care of the problem, but they should be more careful and make sure everything is getting done.
This review was collected via phone interview by Customer Research Inc.

SC
Sidney C.
Helendale, CA
BMW 535i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017 Category: Service
Sidney said when he turns on his air-conditioner, a light will come on saying that there is malfunction.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 08/15/2017

It has been a pleasure serving you,and we want you to know we appreciate your business. We will always do everything possible to merit the confidence you have shown in us.
Again Thank you.


MB
Mirza B.
Buena Park, CA
Audi A6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2017 Category: Service
Mirza said this business could be faster at their job. They are really good at providing service and know their services.
This review was collected via phone interview by Customer Research Inc.

QL
Quan L.
Rancho Cucamonga, CA
Porsche Cayenne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2017 Category: Service
Quan said when he went to pickup his vehicle, the business had left a lot of tools. He had to go back because the tire lock was missing.
This review was collected via phone interview by Customer Research Inc.
Sabna from Chino Automotive Services responded on 03/28/2017

Thank you for your business, we're sorry for the inconvenience you've encountered.


MB
Mirza B.
Buena Park, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016 Category: Service
Mirza said this business was perfect and he had no problems. They took a little longer than he liked.
This review was collected via phone interview by Customer Research Inc.