Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 120 Reviews )

98% Would Recommend
Latest Review 16 days ago

Reviews


NT
Natalia T.
Ontario, CA
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2019 Category: Service
Natalia said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DE
Dean E.
Ontario, CA
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Dean said the business did what he asked them to. They had quick service and good prices.
This review was collected via phone interview by Customer Research Inc.

KB
Kaylah B.
San Bernardino, CA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Kaylah said the employees were very helpful, they gave good information and were good with their customers.
This review was collected via phone interview by Customer Research Inc.

RM
Riyad M.
Ontario, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Car care
Very nice and honest...hard to find these days

AE
Allan E.
Rancho Cucamonga, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Allan said the staff have good customer service.
This review was collected via phone interview by Customer Research Inc.

SV
Susan V.
Ontario, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019
Trustworthy
I’ve been bringing my car to New Era Automotive for the last 7 years and I won’t let anyone else touch it! John is honest, very knowledgeable and always goes above and beyond to take care of his customers.

AB
Andrea B.
Ontario, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019
Top quality work with honesty
John always takes good care of my car and is honest. I'm glad I found a mechanic I can trust.

RS
Ray S.
Scottsdale, AZ
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019
Outstanding
John and the crew was vary helpfull taught me alot about my BMW and what needs to be done to keep it running smooth

FR
Francisco R.
Ontario, CA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Francisco said the service was excellent. The employees told him exactly what was going on and didn't try to gouge him. John is excellent.
This review was collected via phone interview by Customer Research Inc.

BL
Benjamin L.
Chino, CA
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Benjamin said the staff was great. They were good to him.
This review was collected via phone interview by Customer Research Inc.

CF
Caleb F.
Pomona, CA
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
Caleb said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Arthur S.
Ontario, CA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Best of the Best
I would never take my vehicles to any other mechanic. These guys are the best, attentive and responsible. I have always driven high performance vehicles, and had race car mechanics, and jet engine mechanics work on my cars. These guys are in that category!

ML
Matthew L.
Ontario, CA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2019 Category: Service
Spoke with Sherry. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Jack K.
Chino Hills, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Jack said the staff did everything they said they would. The service was timely and the quote was honored.
This review was collected via phone interview by Customer Research Inc.

LS
Laif S.
Ontario, CA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Laif said that John is knowledgeable on automobiles, he's clear with his pricing, fair with pricing, good with timing and he makes time to deal with his vehicles.
This review was collected via phone interview by Customer Research Inc.

SN
Steve N.
Ontario, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Steve said this business was awesome and he has gone there for a few years. John an employee at this business was straight up and a very honest guy. He was very reasonable. They take care of business and have high quality work. They are not shady.
This review was collected via phone interview by Customer Research Inc.

BW
Brandon W.
Ontario, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Brandon said all of the staff members were nice and polite. He appreciates all of Johns help because he gave him good advice and he was also very friendly.
This review was collected via phone interview by Customer Research Inc.

SS
Sal S.
Ontario, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Sal said he was satisfied with the service. He said John was honest, knowledgeable, and professional.
This review was collected via phone interview by Customer Research Inc.

SG
Sharon G.
Rialto, CA
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Sharon said the service was excellent. John was very personable and he always takes care of her vehicle. This business is the best and she loves them.
This review was collected via phone interview by Customer Research Inc.

WS
Wesley S.
Ontario, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Wesley said the staff explained everything and did the needed work and not what he did not need.
This review was collected via phone interview by Customer Research Inc.

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