I am very impressed with the repair work done on my brakes at Desmonds. The work was completed the sa
me day. As always Tim at the front desk is a calming and welcoming presence
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Took my truck in for a MSI my tire sensor was on and a oil change. Joe was prompt at calling me first
thing to tell me what the cost would be in advance. Excellent service and communication. I recommend them strongly. Great shop great folks. I live in White Marsh it was well worth the trip.
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Mr. Don Leo was wonderful, caring, hardworking, appears to care about people finances. He's Honest a
nd fair. He's does not exaggerates his prices. He also went down to dealership to purchase parts and placed it in my car and put gas in my car and did not want to charge me. I said to my self this man is AMAZING. Of course I would not let him do that. I will always take my car to him, because I know he will take great care of my car and I trust his opinion. He's a genius when it comes to repeating cars. He repeated everything that the Car Dealer mention to me, and I did not say anything to him. He was right on point.
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This was a great experience at a mechanics shop. The technicians checked me in swiftly for my brake j
ob. They even showed me the parts that needed replacing, thoroughly explained why that part was bad, and even showed me a good part in comparison. They had me fixed and out the door in 3 hrs. I had made an appointment ahead of time which made things faster because they had already ordered the brake pads before I got there. All in all, Androw and his team are excellent and efficient.
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I found Portas while searching for mechanics online, and I have to say, this is the most honest and r
eliable repair shop I have encountered. Since finding them, I haven’t took my vehicle anywhere else. As a woman, visiting the mechanic is extremely nerve wrecking, however they never once took advantage of me, or belittled me due to my lack of knowledge regarding cars. 10/10 would definitely recommend to everyone, especially women!!
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My car was done reasonably quickly and the waiting area is clean and convenient. I waited about 3 hou
rs and listened to the staff talk on the phone with several customers; they itemized everything even the tax, but they never suggested that the customer should bring cash to get that price. There is a 3% surcharge for paying with a credit or debit card. Now you know!!
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