ReScore Reviews™ (15)

ReScore
Overall Rating 3.9333333/5Overall Rating 3.9333333/5Overall Rating 3.9333333/5rating 3.9333333rating 3.9333333
Original
Overall Rating 2.06667/5Overall Rating 2.06667/5rating 2.06667rating 2.06667rating 2.06667
89% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Elaine C. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 12:32 PM
Stephen K. at Bob Bell Hyundai responded on 01/18/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Ruth T. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly"
Short wait and friendly employees. Waiting area is pleasant.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 04:24 AM
Stephen K. at Bob Bell Hyundai responded on 01/18/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Dora M. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
The BB Hyundai Service Department has kept my '06 Sonata running smoothly and in excellent condition since I purchased it brand new. Thanks for continuing to givie me peace of mind on the road.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 09:00 PM
Stephen K. at Bob Bell Hyundai responded on 01/18/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Nanine B. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love bob bell"
Very good service and it didn't take all day
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 04:30 PM
Stephen K. at Bob Bell Hyundai responded on 01/18/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Deborah T. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the nice employees "
All the employees at Bob Brll were very nice to the customers They explained everything that was done and what was needed if anything .The waiting room was full but everyone was doing there own thing waiting patiently for there vehicle no one was complaining and I felt great waiting.Keep up the good work😀Love the snacks and drinks
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 12:55 PM
Stephen K. at Bob Bell Hyundai responded on 01/17/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Sylvia P. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!😊"
Always a great visit. In and out about an hour and thirty minutes.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 12:00 PM
Stephen K. at Bob Bell Hyundai responded on 01/17/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
Very fast and great communication throughout.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:48 AM
Stephen K. at Bob Bell Hyundai responded on 01/17/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Chauncey H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice"
Great service nice friendly people to deal with service manager very very helpful

Thank you
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 08:45 PM
Stephen K. at Bob Bell Hyundai responded on 01/17/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service and fast. Love the Wuick lane easy to make appointments
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:40 PM
Stephen K. at Bob Bell Hyundai responded on 01/17/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Patricia W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience is key to happiness "
I work crazy hours so to be able to drop off my car so easily for service is key for me. They have been flexible with me and even have loaners that are much cheaper than a local rental place should i need to get one. The customer service and quality car care is what keeps me coming back.
They make is very easy and affordable to keep up on the maintenance of my vehicle.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 02:26 PM
Stephen K. at Bob Bell Hyundai responded on 01/17/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Lafay B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"monthly maintenance"
excellent customer service
everybody is so friendly
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:09 PM
Stephen K. at Bob Bell Hyundai responded on 01/16/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast accurate service "
Same
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:28 AM
Stephen K. at Bob Bell Hyundai responded on 01/16/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 09:41 PM
Jessica W. at Bob Bell Hyundai responded on 01/16/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Jeffrey T. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service technician "
Since moving I can see the difference in service since chuck is no longer involved
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 05:58 PM
Jessica W. at Bob Bell Hyundai responded on 01/16/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy"
I would use Bob Bell but i live a long way from the dealership.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/15/2018 03:42 PM
Jessica W. at Bob Bell Hyundai responded on 01/16/2018

Thank you for your 5 star review it is much appreciated. We look forward to helping you with all your car care needs.

Jessica Whelan
Bob Bell Service Department
JWhelan@Bobbell.com
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Took care of my list of recalls as well as got rid of my air bag light that kept popping up"
They took great care of my car on the recalls as well as provided me with a rental so I could drop it off and didn't have to loose a day of work due to no way to get there. The chance of me having my car worked on there is not likely due to the dealership prices but the personnel was kind and a pleasure to work with
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 11:07 AM
Stephen K. at Bob Bell Hyundai responded on 01/15/2018

Thank you for your 5 star review. We value your business and look forward to your next visit.

Daniel M. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service and quality people 11"
see title 11
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/14/2018 08:29 AM
Stephen K. at Bob Bell Hyundai responded on 01/15/2018

Thank you for your 5 star review. We value your business and look forward to your next visit.

Lisa B. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Staff members are very professional on the Hyundai side.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/14/2018 01:50 AM
Stephen K. at Bob Bell Hyundai responded on 01/15/2018

Thank you for your 5 star review. We value your business and look forward to your next visit.

Lorraine G. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service 24000 miles"
Great staff. Comfortable waiting area
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/13/2018 05:29 AM
Stephen K. at Bob Bell Hyundai responded on 01/15/2018

Thank you for your 5 star review. We value your business and look forward to your next visit.

Viki L. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Repairs"
The Hyundai service department stands behind their 10 year/100,000 mile warrantee. Replaced my steering coupler at 98,000+ miles!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 06:36 PM
Stephen K. at Bob Bell Hyundai responded on 01/15/2018

Thank you for your 5 star review. We value your business and look forward to your next visit.

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