Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

2297 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 3.7407407/5Overall Rating 3.7407407/5Overall Rating 3.7407407/5rating 3.7407407rating 3.7407407
Original
Overall Rating 1.85185/5rating 1.85185rating 1.85185rating 1.85185rating 1.85185
90% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


KH
Kathi H.
Glen Burnie, MD
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Fast efficient service
My Santa Fe was serviced quickly and despite having several things done was out in about 2 hpurs.

JF
Julianne F.
Linthicum Heights, MD
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Great service
Friendly staff, very informative and made sure unnecessary services weren’t competed on my car. Everything was done in a timely manner.
STEPHEN K. from Bob Bell Hyundai responded on 02/21/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


Verified Customer
Hanover, MD
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019 Category: Service
Hope it is fixed
It took a while to find out was wrong after bringing the car in several times. The car seems to be running well as of now, but the car went for 2 weeks after the previous time in for repairs before it started acting up again. I appreciate everyone's diligence in trying to figure out what was wrong and then applying the fix, although I went without my car for a week. I had to rent a car and total costs for me for repairs and car rental was over $1500.
STEPHEN K. from Bob Bell Hyundai responded on 02/20/2019

Thank you for putting your faith in us. We appreciate your  review and feedback. We look forward to helping you with all your car care needs


DF
Dana F.
Glen Burnie, MD
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2019 Category: Service
Fast Service
Service was fast
STEPHEN K. from Bob Bell Hyundai responded on 02/19/2019

Thank you for putting your faith in us. We appreciate your  review and feedback. We look forward to helping you with all your car care needs


Verified Customer
Pasadena, MD
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Recent Service
Oil change and tire rotation went very quickly.
STEPHEN K. from Bob Bell Hyundai responded on 02/19/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


PS
Patricia S.
Crownsville, MD
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Recall for Hyundai Santa Fe
Very efficient. Thought it would be a longer visit to get the recall service done. Waiting area was comfy.
STEPHEN K. from Bob Bell Hyundai responded on 02/19/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


MW
Marjorie W.
Catonsville, MD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
My appointment time was honored and work was done immediately.
I was greeted immediately upon my arrival and the work I was there for (oil change, the works) was done in a timely manner based on my appointment time.
STEPHEN K. from Bob Bell Hyundai responded on 02/19/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


Verified Customer
Severna Park, MD
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Vehicles Service
Recall and vehicle maintenance completed correctly, and fast! Appointments on time. Facility modern and very clean. Staff/Service Writer very courteous, knowledgeable and explained work done.
STEPHEN K. from Bob Bell Hyundai responded on 02/18/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


EO
Elizabeth O.
Catonsville, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Availability of appointments/quick line if need it
able to leave car night before. work completed early. Staff very helpful.
STEPHEN K. from Bob Bell Hyundai responded on 02/18/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


DJ
Darena J.
Severn, MD
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Very Kind
It was raining and I had my son with me. They allowed me to pull up in the garage and when they finished allowed me to get in my car in the garage as well. Very kind, caring and I appreciated it.
STEPHEN K. from Bob Bell Hyundai responded on 02/18/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


Verified Customer
Glen Burnie, MD
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2019 Category: Service
Good service
Hyundai had a glass company replace my windshield. They did not clean up very well leaving adhesive for me to clean up.
STEPHEN K. from Bob Bell Hyundai responded on 02/18/2019

Thank you for putting your faith in us. We appreciate your  review and feedback. We look forward to helping you with all your car care needs


Verified Customer
Glen Burnie, MD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Service review
The people are friendly And wait on you want time
STEPHEN K. from Bob Bell Hyundai responded on 02/18/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


MG
Mitchell G.
Glen Burnie, MD
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Quick lube
Appointments completed in and hour
STEPHEN K. from Bob Bell Hyundai responded on 02/18/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


Verified Customer
Glen Burnie, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great Customer Service
Everyone is friendly and very helpful.
STEPHEN K. from Bob Bell Hyundai responded on 02/14/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


Verified Customer
Md, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Oil change, in and out quickly.
In and out quickly.
STEPHEN K. from Bob Bell Hyundai responded on 02/13/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


Verified Customer
Glen Burnie, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Quick Lane Review
Everything went smoothly
STEPHEN K. from Bob Bell Hyundai responded on 02/12/2019

Thank you for putting your faith in us. We appreciate your review and feedback. We look forward to helping you with all your car care needs


AW
Antoinette W.
Millersville, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Job well done
Due to a recall a part on my car had to replaced - the service advisor handled this with professionalism and kept me updated as to the status of my car.
STEPHEN K. from Bob Bell Hyundai responded on 02/12/2019

Thank you for putting your faith in us. We appreciate your review and feedback. We look forward to helping you with all your car care needs


CM
Carolyn M.
Millersville, MD
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Always courteous and efficient!
I am always greeted at or before the time of my appointment. The work required is done quickly and completely. I can always count on Bob Bell Hyundai to live up to their commitment to taking care of whatever needs to be taken care of so that I can then get on with my day. Wonderful service! Thank you!
STEPHEN K. from Bob Bell Hyundai responded on 02/12/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs


DL
David L.
Glen Burnie, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019 Category: Service
Service
I have special air in my tires but you didn't have the green valve Caps for my car don't you keep them in stock
STEPHEN K. from Bob Bell Hyundai responded on 02/11/2019

Thank you for putting your faith in us. We appreciate your review and feedback. We look forward to helping you with all your car care needs


OO
Offiah O.
Glen Burnie, MD
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
what is review title?
They met expectations in so many ways.
STEPHEN K. from Bob Bell Hyundai responded on 02/11/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to helping you with all your car care needs