Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

1874 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 3.8421053/5Overall Rating 3.8421053/5Overall Rating 3.8421053/5rating 3.8421053rating 3.8421053
Original
Overall Rating 1.89474/5rating 1.89474rating 1.89474rating 1.89474rating 1.89474
89% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


AB
Anthony B.
Oakland, MD
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Good People!
They were courteous & friendly. Very helpful and provided prompt service! Jennee Julius is great!

Verified Customer
Crofton, MD
2012 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Very friendly
One thing was disappointed my radio GPS died on me and not covered in the 100 t miles
STEPHEN K. from Bob Bell Hyundai responded on 07/19/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


JM
Jessica M.
Hanover, MD
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
:)
Service is always relatively quick, there's a sweet young man who explains everything that went on with the check up and gives you an update on how your car is doing. Plus snacks and drinks. Great service
STEPHEN K. from Bob Bell Hyundai responded on 07/18/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


CB
Constance B.
Pasadena, MD
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
The service, the people
Everything went well, they were even able to take me early.
STEPHEN K. from Bob Bell Hyundai responded on 07/17/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


MN
Mary N.
Odenton, MD
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Quick Service
I went to quick service for 17,000 mile check. Everyone was pleasant and very helpful. The service was as listed quick. The directions to the quick service lane could be better advertised.
STEPHEN K. from Bob Bell Hyundai responded on 07/17/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


RS
Robert S.
Glen Burnie, MD
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Never any problems
They do a GREAT job everytime
STEPHEN K. from Bob Bell Hyundai responded on 07/16/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


CB
Cathy B.
Pasadena, MD
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Clean and comfortable
The Hyundai waiting area was much more comfy then quick lane at this dealer. Was quick and easy.
STEPHEN K. from Bob Bell Hyundai responded on 07/13/2018

Thank you for putting your faith in us. We appreciate your review. We look forward to helping you with all your car care needs


CB
Christina B.
Severn, MD
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Fair prices and quick service this time
Fair prices and quick service.
STEPHEN K. from Bob Bell Hyundai responded on 07/13/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


Verified Customer
Glen Burnie, MD
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Quick Lane
Very convenient
STEPHEN K. from Bob Bell Hyundai responded on 07/13/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


RC
Rebecca C.
Severn, MD
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Great!
Great customer service!
STEPHEN K. from Bob Bell Hyundai responded on 07/12/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


KD
Kandace D.
Columbia, MD
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Accommodating and Friendly
In addition to always providing quality and timely service, the staff in the Bob Bell Service Department are always extremely friendly, helpful, and accommodating, especially Sharon.
STEPHEN K. from Bob Bell Hyundai responded on 07/12/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


Verified Customer
Crownsville, MD
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great service
Appointment was easy and all was ready on arrival. Service was fast and everything was done as requested.
STEPHEN K. from Bob Bell Hyundai responded on 07/11/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs


TD
Thomas D.
Pasadena, MD
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Service
Overall good service
STEPHEN K. from Bob Bell Hyundai responded on 07/11/2018

Thank you for putting your faith in us. We appreciate your review. We look forward to helping you with all your car care needs


Verified Customer
Glen Burnie, MD
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Staff
They did a good job
STEPHEN K. from Bob Bell Hyundai responded on 07/09/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs.


DJ
David J.
Pasadena, MD
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
PM service
I appreciated the info this visit. I always have someone pull my filters and recommend replacements on cabin and air filters. But I went ahead and ordered my air filters online and saved about $50 doing so. But this visit I was told what those filters do and why they're important and also how often they should be changed. I also learned that the cabin filter if not changed, the car would smell moldy which it did, I though an animal crawled in there and died. I changed the filter and within 2 days the smell was gone. I couldn't be happier with the added info I received. I will continue to have my services done here for sure!
STEPHEN K. from Bob Bell Hyundai responded on 07/09/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs.


DM
Dora M.
MD
2006 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Excellent Service
I'm pleased with the great staff, their professional, efficient, timely service and reasonable prices that has kept my 2006 Sonata running smoothly after almost 13 years.
STEPHEN K. from Bob Bell Hyundai responded on 07/09/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs.


RO
Roger O.
Laurel, MD
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Great Visit
Scheduling the appointment was a breeze, they got me in and out and before I knew it I was on my way.
STEPHEN K. from Bob Bell Hyundai responded on 07/09/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs.


PH
Patricia H.
Pasadena, MD
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Great Service
Organized and professional.
STEPHEN K. from Bob Bell Hyundai responded on 07/09/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs.


SS
Stacey S.
Glen Burnie, MD
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Quick, reliable service
Bob Bell Hyundai @ Glen Burnie always provides quick, professional and reliable service.
Thank you, Bob Bell Hyundai!!
STEPHEN K. from Bob Bell Hyundai responded on 07/09/2018

Thank you for putting your faith in us. We appreciate your 5 star review. We look forward to helping you with all your car care needs.


RS
Robert S.
Severna Park, MD
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
I like the quick lane service.
Service was done well and in a timely manner.
STEPHEN K. from Bob Bell Hyundai responded on 07/06/2018

Thank you for putting your faith in us. We appreciate your review. We look forward to helping you with all your car care needs.