Bob Bell Hyundai

Thank you for your feedback.
We strive for excellence and 5 star reviews.

We are sorry that you did not have a 5 star visit.
We strive for excellence and 5 star reviews.
Our Quick lane manager will be contacting you to discuss your concerns.
We hope you will return and give us another opportunity to do a better job.

We are sorry that you did not have a 5 star visit.
We strive for excellence and 5 star reviews.
Our Quick lane manager will be contacting you to discuss your concerns.
We hope you will take the time to re score us after you speak with Bill.  our Quick lane mgr. Thank you

Thank you for your feedback.
We strive for excellence and 5 star reviews.

We apologize that you did not have a 5 star visit.
Our quick lane manager will be contacting you to discuss your concerns.
We hope you will return and give us another opportunity to do a better job.

We apologize that you did not have a 5 star visit.
Our Quick lane manager will be contacting you to address your questions and concerns.
We hope you will return and give us another opportunity to do a better job.

Thank you for taking the time to tell us about your service experience. I would like to apologize for the length of your appointment. Our goal is to get you in and out within one hour of your appointment time. I hope that you will return to let us show you the level of service that you should expect from your local dealership. 

We apologize that you did not have a 5 star visit.
Our Quick lane manager will be contacting you to discuss your concerns and issues.
We hope you will return and give us another opportunity to do a better job.

We apologize that you did not have a 5 star visit.
We would be happy to top off any fluids that are needed.
At your convenience please stop by.

Thank you for allowing us to service your vehicle.

Good Morning,

 Thank you for taking the time to tell us about your recent service. I apologize for the delay servicing your vehicle; our goal is to get you in and out within an hour of your appointment time. We are currently adding additional techs to our Quick Lane Department which will elevate this problem in the future. I would like to offer your next oil change on the house to help make up our shortcoming.  It is with the input of our customer’s that we are making changes to provide better service.  

 

Thank you for taking the time to tell us about your recent service. At this time we do not offer vacuum service; I will relay your message with our upper management. We hope that you will return and allow us to show you what you should expect to be treated at your local dealership.

I apologize for the confusion at your last appointment. The VIN has been corrected and your history has been updated. I hope that your next visit will exceed your expectations.

We apologize that you did not have a 5 star visit.
I will be giving you a call so that we might  revisit any questions or concerns that you may still have.
I look forward to speaking with you soon.
We hope you will return and give us another opportunity to do a better job.
Steve Kopchinski Service Mgr.

I apologize for the delay in getting an appointment. We are currently adding additional techs to our quick lane department which will alleviate this problem in the future. We hope that we are able to service you in the future. 

We apologize that you did not have a 5 star visit.
Our Quick lane manager will be contacting you to address your concerns.
We hope you will return and give us another opportunity to do a better job.

We apologize that you did not have a 5 star visit.
Our Quick lane manager will be contacting you to address your concerns.
We hope you will return and give us another opportunity to do a better job.

We apologize that you did not have a 5 star visit.
We were running a little behind today due to being short staffed and the heat index being over 110 degrease.
We hope you will return and give us another opportunity.
We would also appreciate a re score if you would reconsider our circumstances.  Than you.

We apologize that you did not have a 5 star visit.
Our Quick lane is designed to be just that Quick for that customer on the go that just needs a oil change.
Any questions, concerns or major repairs are performed at our full service department.
You are more than welcome to bring your vehicle to the full service department for any service that you might need if that is where you feel more comfortable. We appreciate your business and look forward to your next visit.

We apologize that your visit was less than a 5 star experience.
We do have some new staff members that are in training and are working to get them all up to speed.
We hope you will return and give us another opportunity to do a better job. We do appreciate your business.

Thank you for taking the time to tell us about your recent service experience. I apologize for the length of your last appointment. Our goal is to get your vehicle service completed within one hour of your appointment time for a standard oil change. The coolant flush does add additional time but the length of your appointment was not up to our standards. It is with the input of our customer’s that we try to make changes to provide better service.  We are currently in the process of adding additional techs to rectify this issue. I would like to offer you a Free oil change credit that can be used here at Bob Bell Ford with hope that you will return and allow us to show you how you should be treated as a loyal customer.

If you ever have any other concerns with our service please do not hesitate to contact me.