Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

182 Reviews

95% Would Recommend
Latest Review 10 days ago

Reviews


FF
Fred F.
Severn, MD
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Fred said they do good work, He trusts them and they are great people.
This review was collected via phone interview by Customer Research Inc.

EB
Evette B.
Glen Burnie, MD
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Satisfied
Now as a single lady I want to say it's my first foreign car. It was a little pricey but my service was great and I am satisfied.
Thanks Evette

MG
Mable G.
Glen Burnie, MD
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Repairs
Experience mechanics and locally convienent. I'm always treated like a loyal customer. No complaints about the overall maintenance.

DN
David N.
Baltimore, MD
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
David said that he had to return to the facility for further work, but all in all, they were good.
This review was collected via phone interview by Customer Research Inc.

ME
Marcus E.
Hanover, MD
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Marcus said he has nothing to complain about and they were good.
This review was collected via phone interview by Customer Research Inc.

MM
Muharrem M.
Hanover, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Muharrem said the business does top line work. They are excellent and very quick. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Lothian, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Chris said the were very good, friendly, professional and honest.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Hanover, MD
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
John said he finds Brad to be an exceptionally skilled and talented technician who is good to deal with.
This review was collected via phone interview by Customer Research Inc.

TB
Thomas B.
Severn, MD
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Thomas said the service worked out pretty good and he appreciates it.
This review was collected via phone interview by Customer Research Inc.

DB
Dwayne B.
Hyattsville, MD
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Dwayne said they are good. Also he had a good experience.
This review was collected via phone interview by Customer Research Inc.

CC
Chevelle C.
Halethorpe, MD
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Spoke with Chad. He said that the place has knowledgeable staff.
This review was collected via phone interview by Customer Research Inc.

KT
Kelvin T.
Clinton, MD
HUMMER H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Kelvin said the business has good service, he has dealt with them for years, and he hasn't had any problems.
This review was collected via phone interview by Customer Research Inc.

RB
Raymond B.
Severn, MD
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Raymond said Brad went above and beyond giving him a lot of maintenance tips. He fully intends to continue going to this business.
This review was collected via phone interview by Customer Research Inc.

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Rica N.
Hanover, MD
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke to Rica. She said it was quick service.
This review was collected via phone interview by Customer Research Inc.

AM
Anastasia M.
Glen Burnie, MD
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Anastasia said the business and the people were fantastic. They were able to get some great deals for her and saved some money. She has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

ML
Monica L.
Severna Park, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Monica said Brad was wonderful to work, with he explained the service to her, and he was quick with the work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Severna Park, MD
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018
1992 BMW 325IS
Overall I was extremely satisfied with work done on my car. My only concern is a "sticky" feel in the steering wheel when I make a right turn and some what less
when I make a left turn. Brad said it may be ball joints seating but the issue remains. Hopefully I will get a call on what I should do.

MW
Mason W.
Glen Burnie, MD
Triumph Spitfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Mason said the employees were very friendly. They provided knowledgeable service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Arnold, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Another Great Experience
This was my second appointment for work on my A6. Once again Brad and his team did a great job completing some minor body work on my A6. The work itself was great, on very short notice I walked in and within 1 1/2 hours it was done, and finally after some comparison shopping of repair estimates City Imports was by far the best value by far. I recommend Brad and his team to anyone with an import car.

After showing my wife the sales receipt and the car itself she will be bringing her own car to City Imports.

EP
Earl P.
Pasadena, MD
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Prompt, efficient, honest service from genuine frienfly and pleasant people.
I needed a sensor replaced in my BMW. The part was ordered. When the part came in, I was asked to come in. In less than an hour, I was on my way, work done and not too much harm to my wallet. Honest and reliable service is important to me and City Imports satisfies all of those needs!