Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

124 Reviews

94% Would Recommend
Latest Review 7 days ago

Reviews


RQ
Ronald Q.
Severn, MD
BMW 840Ci
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Ronald said he was treated fairly well. They did not promise a time the vehicle would be ready, but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

JP
Jeffrey P.
Glen Burnie, MD
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Jeffery said the business got right to work on his vehicle the moment he dropped it off. They were willing to work with his price range and offered good solutions for his vehicle service needs.
This review was collected via phone interview by Customer Research Inc.

RD
Russel D.
Laurel, MD
Jaguar XK8
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Russel said they do a good job and they are reasonable. Brad is very accommodating and Dennis is a nice person.
This review was collected via phone interview by Customer Research Inc.

IS
Ian S.
Brooklyn, NY
Volvo 240
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Ian said they did a great job.
This review was collected via phone interview by Customer Research Inc.

KY
Keanna Y.
Ellicott City, MD
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Keanna said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Kishore B.
Ashburn, VA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Kishore said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KA
Keia A.
Hanover, MD
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Keia said they were fast, courteous, and she enjoyed the service she received.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Hanover, MD
Jaguar X-TYPE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
John said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Baltimore, MD
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Jerry said the staff did a tremendous job on his vehicle, and they are really trying to help him out.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Glen Burnie, MD
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Tim said the business got him in right away, and did everything they said they were going to do. The price was right on target with what they quoted.
This review was collected via phone interview by Customer Research Inc.

GH
Greg H.
Arnold, MD
Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
GREAT WORK
Best service by far. Will never go to the dealer again. Prompt and courteous and excellent work done by all mechanics. Very grateful to have found this business.

RS
Randall S.
Odenton, MD
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Randall said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LJ
Louis J.
Glen Burnie, MD
Audi A3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Louis said Grant, was informative, and he provided great service.
This review was collected via phone interview by Customer Research Inc.

CS
Cindy S.
Hanover, MD
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Cindy said it was okay, great and she loves them there. They take care of her, they are patient and friendly. She likes them and they're courteous.
This review was collected via phone interview by Customer Research Inc.

MG
Mable G.
Glen Burnie, MD
Mercedes-Benz C280
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2018
Routine service
My experience with the business was great I wish they offered discount for loyal/repeat.customers.

WC
Wilbur C.
Baltimore, MD
Mercedes-Benz 380SL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Wilbur said the facility told him what he needed to do with his vehicle.
This review was collected via phone interview by Customer Research Inc.

BO
Bryan O.
Brooklyn, MD
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Bryan said the people at the business had no problem allowing him to explain the issue with his vehicle. They said they would look at it, they did so and they fixed it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

NT
Nader T.
Annapolis, MD
Land Rover Range Rover
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/26/2018
Last Saturday, white Ranger Rover 2008
I continue to have the same issues as before. I brought the car on Saturday to fix the problem with ignition, but sound like your tech could not fix it! Called today awaiting response. Can not recommend until problem is fixed

DC
David C.
Essex, MD
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
David said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

AW
Alma W.
Hanover, MD
Jaguar XF
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2018 Category: Service
Alma said her experience with the business was great but she was disappointed they don't offer military discounts. The customer service was great. She appreciated the ride home.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 124 in total