Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

174 Reviews

94% Would Recommend
Latest Review 3 days ago

Reviews


TB
Thomas B.
Severn, MD
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Thomas said the service worked out pretty good and he appreciates it.
This review was collected via phone interview by Customer Research Inc.

DB
Dwayne B.
Hyattsville, MD
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Dwayne said they are good. Also he had a good experience.
This review was collected via phone interview by Customer Research Inc.

CC
Chevelle C.
Halethorpe, MD
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Spoke with Chad. He said that the place has knowledgeable staff.
This review was collected via phone interview by Customer Research Inc.

KT
Kelvin T.
Clinton, MD
HUMMER H2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Kelvin said the business has good service, he has dealt with them for years, and he hasn't had any problems.
This review was collected via phone interview by Customer Research Inc.

RB
Raymond B.
Severn, MD
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Raymond said Brad went above and beyond giving him a lot of maintenance tips. He fully intends to continue going to this business.
This review was collected via phone interview by Customer Research Inc.

RN
Rica N.
Hanover, MD
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke to Rica. She said it was quick service.
This review was collected via phone interview by Customer Research Inc.

AM
Anastasia M.
Glen Burnie, MD
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Anastasia said the business and the people were fantastic. They were able to get some great deals for her and saved some money. She has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

ML
Monica L.
Severna Park, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Monica said Brad was wonderful to work, with he explained the service to her, and he was quick with the work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Severna Park, MD
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018
1992 BMW 325IS
Overall I was extremely satisfied with work done on my car. My only concern is a "sticky" feel in the steering wheel when I make a right turn and some what less
when I make a left turn. Brad said it may be ball joints seating but the issue remains. Hopefully I will get a call on what I should do.

MW
Mason W.
Glen Burnie, MD
Triumph Spitfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Mason said the employees were very friendly. They provided knowledgeable service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Arnold, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Another Great Experience
This was my second appointment for work on my A6. Once again Brad and his team did a great job completing some minor body work on my A6. The work itself was great, on very short notice I walked in and within 1 1/2 hours it was done, and finally after some comparison shopping of repair estimates City Imports was by far the best value by far. I recommend Brad and his team to anyone with an import car.

After showing my wife the sales receipt and the car itself she will be bringing her own car to City Imports.

EP
Earl P.
Pasadena, MD
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Prompt, efficient, honest service from genuine frienfly and pleasant people.
I needed a sensor replaced in my BMW. The part was ordered. When the part came in, I was asked to come in. In less than an hour, I was on my way, work done and not too much harm to my wallet. Honest and reliable service is important to me and City Imports satisfies all of those needs!

PT
Patricia T.
Millersville, MD
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Spoke with Pat. He said the process went smoothly and service was timely.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Severna Park, MD
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Tom said the turn around time was quick, the communication was good. He said he felt they were honest.
This review was collected via phone interview by Customer Research Inc.

DY
DANIEL LEE Y.
Pasadena, MD
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
The owner and his whole team
Great job !@!! Thanks again!!

NR
Neal R.
Severna Park, MD
Volvo C30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Neal said the business did a great job and his wife is thinking about bringing her fairly new Land Rover in for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Brooklyn, MD
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Honesty and good service
Only place to go if you want it done right

BH
Brendon H.
Severna Park, MD
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Brendon said that the place was very quick and the staff were polite and nice.
This review was collected via phone interview by Customer Research Inc.

TE
Timothy E.
Glen Burnie, MD
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Timothy said he did not have any issues.
This review was collected via phone interview by Customer Research Inc.

MR
Monika R.
Brooklyn, MD
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Friendly Honest!
Friendly, honest service. Being going here for years.

Displaying Review 1 - 20 of 174 in total