Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

160 Reviews

94% Would Recommend
Latest Review 4 days ago

Reviews


DY
DANIEL LEE Y.
Pasadena, MD
Mercedes-Benz ML320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
The owner and his whole team
Great job !@!! Thanks again!!

NR
Neal R.
Severna Park, MD
Volvo C30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Neal said the business did a great job and his wife is thinking about bringing her fairly new Land Rover in for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Brooklyn, MD
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Honesty and good service
Only place to go if you want it done right

BH
Brendon H.
Severna Park, MD
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Brendon said that the place was very quick and the staff were polite and nice.
This review was collected via phone interview by Customer Research Inc.

TE
Timothy E.
Glen Burnie, MD
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Timothy said he did not have any issues.
This review was collected via phone interview by Customer Research Inc.

MR
Monika R.
Brooklyn, MD
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Friendly Honest!
Friendly, honest service. Being going here for years.

DE
Dave E.
Pasadena, MD
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Dave said that the service at this business was good. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Glen Burnie, MD
Audi S5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Bill said he did not like the business's price.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
Upper Marlboro, MD
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Keith said that he has been with the place for a long time.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Glen Burnie, MD
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Service today
They took me in right away and knew what the problem was and fixed it right away. Very pleased with my service today and highly recommend this place I'll take my car there from now on for all my service needs. ๐Ÿ™‚๐Ÿ™‚.

JS
Joyce S.
Hanover, MD
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Joyce said the business is very reliable.
This review was collected via phone interview by Customer Research Inc.

DP
Doris P.
Glen Burnie, MD
BMW 3 Series
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/24/2018 Category: Service
Doris said she would not recommend this business. She was over charged by five hundred and fifty dollars for the second time. Very poor over all.
This review was collected via phone interview by Customer Research Inc.

RW
Randy W.
Arnold, MD
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Randy said the staff did a tune up and the work was done very quickly and all was great but there is a substantial drop in the gas mileage. He is getting 4 miles less to the gallon. They also charged him for 6 quarts of oil when the vehicle only takes 4.8 quarts. Also, they put 10w 30 oil instead of 5w 30 but he knows this can be used as an alternative. He will test and run a couple of tanks of gas and will be calling them back if the mileage is still less.
This review was collected via phone interview by Customer Research Inc.

LW
Lloyd W.
Pasadena, MD
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Lloyd said this business delivered the service on time. They fixed all the problems as they said and he had no problem with the repairs. The prices were reasonable, He really liked that they were professional and did what they said they would do. He appreciated that.
This review was collected via phone interview by Customer Research Inc.

DL
Devante L.
Glen Burnie, MD
Jaguar S-TYPE
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/08/2018 Category: Service
Devante said they held his vehicle for too long. What should have been a 30 minute job, ended up being 1 hour and 30 minutes.
This review was collected via phone interview by Customer Research Inc.

AT
Antonio T.
Jacksonville, FL
BMW 750Li
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Antonio said he recommend this business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Linthicum Heights, MD
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Stacy M
I have been there twice was a great experience! Very helpful !

IS
Ivan S.
Glen Burnie, MD
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Ivan said Brad is pretty cool. He helped him out with everything he needed and talked him through it, he likes the business and he trusts them. He said it is a nice clean facility.
This review was collected via phone interview by Customer Research Inc.

TJ
Tyrone J.
Glen Burnie, MD
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Tyrone said he was satisfied with the service. The employees did not call him to approve the repairs.
This review was collected via phone interview by Customer Research Inc.

WL
Wendall L.
Severn, MD
Mercedes-Benz C300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Wendall said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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