Hyundai Fremont was great...however rest of Hyundai provided terrible service
Hyundai Fremont was great. Nick took care of the paint issue very efficiently once I went to Fremont.
The rest of Hyundai including Hyundai America call center and the case manager (Pamela) assigned and her supervisor was horrendous. San Leandro Hyundai also never followed through after they took the pictures...never submitted it to Hyundai. Stevens Creek Hyundai would also not help. This case took 3+ months to resolve because of complete incompetence elsewhere in the organization. I should've gone to Fremont Hyundai to begin with.
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Schedule an appointment they didn’t have me wait more than an hour for sercice like other dealerships
were i had appointment took 3 hours for service not here I waited for like 45 minutes
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44250 Old Warm Springs Blvd
Unit 5
Fremont, CA 94538
5.0
(4 Reviews)
ZL
Great service!
Absolutely impeccable service! Fast reservation, fast service for oil change, tire rotation and break
pad change. Special thanks to Martin, the most friendly technician I’ve met with so far!
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I found Expert Auto Care on Yelp and decided to take my car there because of their stellar reviews. A
fter taking my 2019 Lexus IS 300 for its 70k maintenance and having the chance to talk to Christian, I see why this place is highly rated. First, the cost of my maintenance was way less at Expert Auto Care than if I had taken my car at the Lexus dealership. Second, Christian took the time to explain everything to me and even encouraged me to check in with Lexus to see if my concern is covered by my warranty before he fixed it himself. As someone who knows nothing about cars, he could've told me that he would fix it and charge me for it, and I would have never questioned him. Instead, he was honest and genuinely wanted to help me. I definitely will take my car there again and have my husband take his car there too.
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Robert (bobby) Turner has been my mechanic since BTN was in business, he is a great mechanic and I ha
ve great respect for him as well as the people at Silicon Valley
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Came in for an oil change and Z explained what will be done. He went over what was needed for my car
in the near future and listed on paid invoice. Reset what was needed on my dash and checked and filled the air in my tires.
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