I loved my experience at Daytona. The customer service and car service was superb. The only downfal
l for me was that it was a little too expensive. I am a student , so i need to save as much money as i can. Overall my experience was great. i will definitively come again once i have enough money :)
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Had my wheels aligned here. They were very quick and professional. Even took the car for a quick driv
e around the corner to do a final check. Definitely would come back.
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I am an RN, I don't know cars but was able to describe in my words what I was looking for and David d
eciphered it, and had the right part for me in just a few moments. Friendly, helpful, offered to carry it to the car for me... I have to go to service but wanted to share that their parts people do a great job too.
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The dealership (Genesis of Irvine) did an excellent job during the sales and delivery process.
The sales person we dealt with (Chi Lim) was very professional and courteous. He spent a good deal o
f time explaining the many technological aspects of the vehicle. My wife and I could sense he was genuinely interested in helping us navigate the process to us driving off their lot.
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I can't praise this shop enough. They have excellent trained mechanics and wonderful customer service
. Ali rescued me when I called because my engine light had come on. He told me to bring over the car. After he had checked the car out, he told me what was wrong, what had to be done, and what could happen if it wasn't repaired. However, there was no pressure. He so kindly said he would get the car done in a few hours, as I was only in town for two days and couldn't leave the car overnight. He had Wayne drive me to restaurants, as I hadn't eaten yet, and it was already afternoon. A ride back was offered also. When the car was finished being repaired, the price was very fair, very reasonable; in fact, even though an additional part was needed, Ali kept to the original price he had quoted me. This shop is honest with very pleasant, kind people, and excellent mechanics. Highly recommended.
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