Diamond Tire & Auto saved my life! Got my wheel bearing replaced & tire fixed here and was happy and
relieved to see punctuality, honesty, integrity, and great customer service. Ralph is very responsive and you can tell he puts his clients first! I appreciate an auto place that doesn’t upsell you, is completely honest with what’s needed and the timing of what repairs to expect in the coming months. Mr Ralph Leal did a fantastic job on my car, I was so happy to drive it back home SMOOTHLY! 5 star work, 100% highly recommend and will come back for my next repairs without hesitation.
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I've known Chad and his incredible team for nearly 20 years, and wouldn't trust my vehicles to anyone
else. His honesty, integrity and commitment to excellent customer service are unsurpassed. In this day and age, it's rare to have lengthy relationships with businesses where you have complete confidence in the quality of the work, and the dedication of those individuals providing it. Our family counts ourselves very fortunate to have found Chad so long ago, and look forward to many more years of great automotive care and thoughtful service.
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Took my 2019 MB GLE 400 to Bert's for a scheduled maintenance stop this week. Carey did a great job
ensuring that all points of the program were correctly addressed according to the manual specs. This business has integrity in that all parts are reviewed and replaced as necessary. Unlike some shops which replace parts regardless of good or like new condition. Everything was fully explained and the cost was very reasonable. This is why I have been with Bert's since moving to San Antonio in 2015.
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Purchased a Genesis GV80 and we are pleased in every way with the experience. Shane Monroe was helpfu
l and knowledgeable without undue pressure. He was backed up by Matt, the GSM. We could not have been more satisfied.
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