My wife and I have been taking our cars to Knapp Auto for a number of years now. If you want honest,
and competent service, this is the place to take your car. The customer service is a cut above the rest.
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They were so very nice to me! I'm a widow and I couldn't ask for better service. Got all breaks, cali
pers,lines and a oil and filter change. They checked my tires and all fluids. I highly recommend them. I don't live far so they even came and got me when the car was ready.
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Pulled my Car in right away at my appointment time. Oil Change and Smog Check estimate given and Job
done in 1.5 hrs while I wait. Owner and technician was Very pleasant in giving me updates. Positive experience.
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Called Thursday. Asked if I could drop it off. Got my repaired work done before I need it for work th
e next day. Jim is always so helpful. My only real critique is maybe it was my fault for not explaining my financial situation. I spent more than I was expecting but the work need to get done maybe I should have asked what need to be done then and there because it wasn't an inspection and I think the work that was done was excellent. Thank you again. Jim.
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I had a coolant leak in my 2002 Dakota. I brought it in to Dan and the guys. They were able to quic
kly diagnose the issue and replace my radiator, hoses, and thermostat for a reasonable price. This was the second time they have worked on my truck and the service has always been excellent and the repairs performed were done right without trying to tack on a lot of extras the way some shops do. I appreciate dealing with an honest business that stands behind their work. Will definitely use them again...I just hope I don't have to for a while ?
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