Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

450 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


FA
Farrah A.
Bethalto, IL
Jeep Liberty
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06/20/2018 Category: Service
Farrah said the employees provided speedy service. They got her vehicle in and out quickly. She was pleased and satisfied with their overall service.
This review was collected via phone interview by Customer Research Inc.

RD
Rich D.
Alton, IL
Ford Econoline
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06/13/2018 Category: Service
Rich said the staff were good to him.
This review was collected via phone interview by Customer Research Inc.

PO
Patrick O.
Wood River, IL
Ford Ranger
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06/12/2018
Professional and trustworthy
Scheduleing is easy, keep you advised of progress of service. If an additional problem is found they are quick to notify you with an estimate. Entire staff is very professional.

BG
Bradley G.
Alton, IL
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Bradley said he likes the sound of his mufflers, and the customer service he received was good.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
East Alton, IL
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
David said he has been there before, and has been quite satisfied. Also, he's well pleased with the prices, front desk staff, service, and setting up his appointment.
This review was collected via phone interview by Customer Research Inc.

DC
Don C.
East Alton, IL
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Don said he's been going to this facility for years and they do a good job.
This review was collected via phone interview by Customer Research Inc.

RW
Rick and Robin W.
Wood River, IL
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Fixing my car
Always get me in quickly and get the vehicle fixed in a timely manner and correctly

DB
Dixie B.
Collinsville, IL
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
They treat people with respect.
I am very pleased with Rob Muffler. They treat me like family. They treat their customers with respect. Their prices are good also. Would I recommend them?
I absolutely would!

DT
Doug and Rosella T.
Wood River, IL
Chevrolet Silverado 1500
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06/02/2018
Great people Great service
Delivered on time as promised. Work estimate as promised. Great job !

JG
James Ethan G.
Brighton, IL
Jeep Wrangler
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05/23/2018
Reputation, Honesty, Work ethic
No pressure, Honest Good People, Great Reputation. Please do not ever lose that!!! I come from a family of mechanics, my dad owns his own shop. I know my way around enough to know how horrible it feels leaving a place after they swear how good of a deal a person is getting.. Then to know in your heart that is just not true... And a lot of times there isn't anything a person can do but smile and take it!! Too many times this happens to good people who will go far and beyond just to be treated Honest!! This hasn't happened to me here at Robs Mufflers yet. I deeply appreciate that!! This current visit seems to be very expensive so far but I've not yet got the actual bill, only a warning that it could go quite high in price. What can a person do, I'm disabled from head injuries...all I can do is trust God!!

KK
Kari K.
Medora, IL
Chevrolet Equinox
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05/23/2018
Condenser
My a/c quit working & turned out I had a hole in my condenser. They got me fixed that day

JH
Jack H.
Bethalto, IL
Chevrolet S10 Pickup
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05/22/2018 Category: Service
Jack said every experience he has had with this business has been great. They do great work, and he appreciates what they do for him.
This review was collected via phone interview by Customer Research Inc.

GG
Gary G.
Brighton, IL
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Gary said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DS
Donna S.
East Alton, IL
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Donna said that she is always satisfied with all the work she has done at the facility.
This review was collected via phone interview by Customer Research Inc.

JR
Jeff D R.
Godfrey, IL
Jeep Wrangler
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05/12/2018
Jeep Wrangler
As always, Rob's provides fast courteous and excellent service. Friendly folks and great service!

JJ
James J.
East Alton, IL
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
James said he's never had any issues and he always has a good experience.
This review was collected via phone interview by Customer Research Inc.

KK
Kaleb K.
Bethalto, IL
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kaleb said the business had good quality mechanics.
This review was collected via phone interview by Customer Research Inc.

GC
Gene C.
Bethalto, IL
Cadillac Escalade
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05/10/2018
A1 service
Jeff did a fantastic job on my truck at a great price. The muffler was installed quickly and the counter staff was outstanding.

JB
Jason B.
East Alton, IL
Ford Mustang
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05/08/2018 Category: Service
Jason said the staff always do an awesome job and they know what they're doing. They are always straight forward, nice, and stay true to their word. He said he really appreciates their service, and suggests that they should keep providing great service.
This review was collected via phone interview by Customer Research Inc.

AD
Anna D.
East Alton, IL
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Spoke with Barbara. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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