Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

514 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


EM
Eric M.
Wood River, IL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Legit
You can aspect the job to get done an done right. Not like other shops that'll try and milk your pocket.

JH
Jim and Jane H.
Godfrey, IL
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Outstanding professionals
Top notch employees

Verified Customer
Wood River, IL
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Regular maintenance
Great people. Always take care of you

GT
George T.
East Alton, IL
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Regular service
I received the usual prompt, courteous and efficient service. Thanks to Josh for explaining the red warning light that came on the service .

JL
Jack and Judy L.
Bethalto, IL
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Oil change
Good fast service. Always friendly and helpful.

LD
Lesa and Greg D.
East Alton, IL
Chevrolet Cruze
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018
Brakes today
Rob's does what it says it will do.

KC
Kathy C.
Alton, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great people, very knowledgeable.
I was referred to Robs a few months ago, and have been to them a few times. Very good business practices. They have treated me very respectful and explained things to me.

CC
Chris C.
Moro, IL
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Chris said that this business provides a pretty good service. He and his wife recommend them.
This review was collected via phone interview by Customer Research Inc.

MM
Matthew M.
Bethalto, IL
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Great experience
Robs always does a great job. Been going to them for years, and will continue.

Verified Customer
Moro, IL
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Fast, Friendly service, treated like family.
Always fast service. Very knowledgeable employees. Never try to sell you something you don’t need. A+.

Verified Customer
Alton, IL
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Honest and friendly
Did just what they were asked to do and did try to tell me that when they got into the job it was worse than they thought inthe beginning. They did tell me that I have something else that needs to be adressed but they didn't use the hard sell tacktick they simply said I had an issue that would need to be delt with but it didnt have to be done right now, unlike some other places

Verified Customer
Cottage Hills, IL
Oldsmobile Bravada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
sue bricker
They all were very nice service fast and didn't cost an arm and leg

MN
Mike and Amy N.
Wood River, IL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Everyone is always so nice and I too of things. They do only what’s necessary.
We take all of our cars and trucks here and have for over 20 years. Great company !

DB
Dawn B.
Bethalto, IL
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Dawn said the business does quick, good work. They are very honest and discussed other issues up coming. They are very happy with the work that is done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Grafton, IL
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Quick professional and efficient
Very quick and easy , explained everything before hand , professional job done right , very reasonably priced . Will be back for any other exhaust work

BM
Betty M.
East Alton, IL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Betty said this business did everything she needed them to.
This review was collected via phone interview by Customer Research Inc.

RK
Reece K.
Hamburg, IL
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Good environment good guys wont let ya down
Took my 2011 rio to them awhile back did perfect on my exausght system then took my 04 ion sounds completely different and awesome!

PS
Pat S.
Wood River, IL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Pat said he's been doing business at his facility for so long that he doesn't even remember when he started.
This review was collected via phone interview by Customer Research Inc.

RR
Rob and Donna R.
South Roxana, IL
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Always treats me right.
Every time I have taken a vehicle to Rob's. They have never treated me right.

KH
Kim H.
Godfrey, IL
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Accurate and Fair
I had taken my vehicle to a dealership for repair and after two visits, I was still hearing the growling noise. Rob’s diagnosed the problem, gave me a call, quoted me a very fair price, all in the same day! I am very pleased.

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